Jeff, Thanks, unfortunately re-activating doesn't seem to resolve it. I have had them run through the EA and after it's done, it comes back after a few minutes.
I'm going to try Guido's trick of alt/cnfg. I wasn't familiar with that and we'll see what happens. Darhl Thomason | SysAdmin | Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Jeff Peters Sent: Thursday, February 11, 2010 11:43 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Enterprise Activation showing up aftermigration toBES v5 Darhl, I meant to send you an email when I saw you were going to use the ET... We did a migration about a month ago and had the exact same issue on two different BES environments. At first everything looked good, then random BB's got the Activation Icon... and even worse, other random users started to lose random contacts. Ultimately out of about 70 users about 30 of them had issues. When a user had the icon or missing contacts, I just reset their EA password and had them reactivate ota and everything was fine after that. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Darhl Thomason Sent: Thursday, February 11, 2010 2:35 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Enterprise Activation showing up aftermigration toBES v5 We've tried battery pulls, but that only made the icon go away for a few minutes. Then it came back like a bad dream. Darhl Thomason | SysAdmin | Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Cole, Brandon T. Sent: Thursday, February 11, 2010 11:33 AM To: A list for BES Admin's to discuss issues, etc.; [email protected] Subject: Re: [Bes-admins] Enterprise Activation showing up aftermigration toBES v5 I thought I saw someone on here post a similar problem and the solution was to pull the battery and this will fix itself. Could definitely be mistaken though. Brandon T. Cole Technology Support Specialist Shumaker, Loop & Kendrick, LLP 1000 Jackson Street Toledo, Ohio 43604-5573 419.241.9000 419.321.1228 direct 419.241.6894 fax [email protected] http://www.slk-law.com/ -------------------------------------------------------------------------- Confidentiality Statement: This electronic message contains information from the law firm of Shumaker, Loop & Kendrick, LLP, and may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender immediately by reply e-mail or telephone 800.444.6659. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Darhl Thomason Sent: Thursday, February 11, 2010 2:32 PM To: [email protected]; A list for BESAdmin's to discuss issues, etc. Subject: Re: [Bes-admins] Enterprise Activation showing up aftermigration toBES v5 No, software versions listed below: User 1 = 9700 = 5.0.0.405 having issue User 2 = 9700 = 5.0.0.296 not having issue User 3 = 8300 = 4.2.2.89 not having issue User 4 = 9700 = 5.0.0.442 not having issue User 5 = 9000 = 5.0.0.411 not having issue User 6 = 9000 = 4.6.0.167 having issue User 7 = 9000 = 4.6.0.266 having issue User 8 = 8310 = 4.2.2.170 not having issue User 9 = 9000 = 4.6.0.282 not having issue User 10 = 8310 = 4.2.2.170 not having issue It's all across the board and funny to see so many different versions. We usually don't update versions, normally letting whatever comes preloaded on it stay. Darhl Thomason | SysAdmin | Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Thursday, February 11, 2010 11:25 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Enterprise Activation showing up after migration toBES v5 Hi Darhl, Are the handheld OS versions the same? Sent on the TELUS Mobility network with BlackBerry -----Original Message----- From: Darhl Thomason <[email protected]> Date: Thu, 11 Feb 2010 11:18:27 To: [email protected]<[email protected]> Subject: [Bes-admins] Enterprise Activation showing up after migration to BES v5 _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- ------------------------------------------------------------------------------------ Consumer-voted "Best Pizza Chain in America" 2003-2009 _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- ------------------------------------------------------------------------------------ Consumer-voted "Best Pizza Chain in America" 2003-2009 _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- ------------------------------------------------------------------------------------ Consumer-voted "Best Pizza Chain in America" 2003-2009 _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins ---------------------------------
