----- Original Message -----
From: "easygoing" <[EMAIL PROTECTED]>
Sent: Friday, December 01, 2000 6:42 PM
> But that does not do Tucows any good if those people register with the
> company offering the lowest price nor does it do your RSPs any good. Both
> Tucows and your RSPs lose when the public does this.
Yes - exactly so.
>
> Unfortunately for your argument, some of those that offer lower prices also
> are now offering scripts as good as the ones offered by Tucows for domain
> name management.
Again yes. And lets face it - once scripts have been written, debugged and
deployed, they just run at no overhead to the registrar. It merely becomes a
second weapon in the armoury to the first one - price. Lowest prices, and best
scripts rule - I don't see how that can be disputable.
> But Tucows has tried resting on it's laurels or moving in other directions
> and allowed the competition to catch up and surpass them by offering a
> better price and scripts as good as the ones Tucows utilize.
Again yes - there is only so much value you can add to a domain in isolation,
and that value is in the extent and effectiveness of the scripts which control
customer management and functionality.
>
> And at least one of them has surpassed Tucows by offering domain locking,
> url redirection and email accounts at a price equal to Tucows for small RSPs
> and a much lower price for those who can deal in volume.
Again - without the above these days - you are up against it regardless of
price. Without the above, an uncompetitive price merely serves to further reduce
your chances of a sale.
>
> That $2.00 per domain year adds up to a lot of money by year's end, which,
> again in my opinion, is why Tucow does not wish to give it up.
In fact it is $2.00 per domain *every* year if you keep your customer. That is
the real value of any business - recurring income, without which, not only does
your revenue suffer, but so does your net worth.
$2 does not look much on paper - but multiply that by a few thousands, tens or
thousands, hundreds of thousands, and then multiply it by any number of years in
the future - and that is one heck of a lot of money.
Adrian Cooper.