Hi Marie, It sounds as though you could have messages collapsed, and Jaws is not reporting it to you. Try this: While you have a message selected, but not open,press the right arrow key. If the messages are set to group by conversation, this will expand the thread to show the other messages, then when you arrow thru the list, other messages that were collapsed will show up in the list. HTH, Rick Justice ----- Original Message ----- From: "Marie Johnson" <[email protected]> To: <[email protected]> Sent: Tuesday, September 22, 2009 1:34 PM Subject: [Blind-Computing] problem with unread messages
Hi all, does anyone have any idea why messages in Outlook Express would still say unread, even after reading them and closing them out? I've gone nutty trying to find the answer, so help would sincerely be appreciated! I even tried rebooting a couple of times to see if that would just reset things, but to no avail. Thanks. Marie For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
