Hi Marie, Have you checked to make sure that your window is maximized? Also, by any chance could there be another program window partially interfering with your OE window, like an antivirus program or something? Below are 2 different steps on repairing OE. I personally have not tried these steps, but the person who wrote them is very knowledgeable of computers and Jaws. Mike there are 2 sets of directions. The second set of steps will probably be the easiest to follow.
Hello Mike; ok, I did some digging through my notes, you may want to give the following a try; Reinstalling OE Windows XP here is a means of repairing/re-installing OE in Windows XP. Repairing Outlook Express NOTE: You must be logged on as Administrator or as a member of the Administrators group in order to perform this procedure. To re-install OE: 1. Hold down the Windows key and type R for run. 2. Type the following line exactly and click "OK". %systemroot%\inf 3. Locate the file MSOE50.inf . 4. Press applications-key and then enter on Install . This will reinstall the files that Outlook Express needs to proceed normally. 5. Insert the Win MX CD into your CD ROM when asked. if you try this, let me no your result. Hello Mike; ok; I hope these instructions are a little more clear, and user friendly. 1, type; windows-key+r=run. 2, In the run dialog box type the following; %systemroot% \inf press enter. 3, now, a list of files will appear on your screen; you need to type quickly; M S O you should see/hear; msoe50.inf now, you can verify that this file is highlighted by routing jaws to pc=insert+minus, on the numpad. 4, now that the file; msoe50.inf is highlighted, you need to press, the, applications key, down-arrow, until you hear, install. Note; when you press the applications key, you will be on, open-button, down arrow once, you should hear, Install-i hear you press the enter key. now, you will need to follow the prompts. note; after pressing enter on the install, please, wait until you receive some notification from jaws. you do not want to interrupt the process. I hope this helps. Take care. Mike --- Original Message ----- From: Marie Johnson To: [email protected] Sent: Thursday, September 24, 2009 8:28 AM Subject: Re: [Blind-Computing] problem with unread messages Appreciate all your help. Thanks. I am starting to think it is some kind of virus now because nothing is working to fix it. do you know If there is a way to do a repair for the program itself? ----- Original Message ----- From: "Mike & Barbara" <[email protected]> To: <[email protected]> Sent: Wednesday, September 23, 2009 6:06 PM Subject: Re: [Blind-Computing] problem with unread messages > Hi Marie, > > Try this. > > First check and make sure that Windows XP is the choice in control panel/ > display/themes page. > 2. If not, arrow to it, tab to apply and press enter. > 3. Go the desktop page and make sure that bliss is selected and that the > stretch position is selected. > 4. Then go to the screen saver and make sure none is selected. > 5. Then the appearance page and make sure windows classic buttons and > windows standard for colors are selected. > 6. Remember to apply changes made in each tab and when you are done tab to > okay to save all the changes. These steps are for XP users. Hope this > helps. > Mike > > > ----- Original Message ----- > From: Marie Johnson > To: [email protected] > Sent: Wednesday, September 23, 2009 8:13 AM > Subject: Re: [Blind-Computing] problem with unread messages > > > Thanks to all, Mike, Pete and Rick, I've tried all your suggestions and > unfortunately, the messages are still being marked as unread. I've even > gone > through all the verbosity settings, the jaws configuration settings and > all > the other menus I could think of. > Could I impose on you for any other suggestions? > Thanks again. Marie > > > ----- Original Message ----- > From: "Rick Justice" <[email protected]> > To: <[email protected]> > Sent: Tuesday, September 22, 2009 9:26 PM > Subject: Re: [Blind-Computing] problem with unread messages > > > > Hi Marie, > > It sounds as though you could have messages collapsed, and Jaws is not > > reporting it to you. > > Try this: > > While you have a message selected, but not open,press the right arrow > key. > > If the messages are set to group by conversation, this will expand the > > thread to show the other messages, > > then when you arrow thru the list, other messages that were collapsed > will > > show up in the list. > > HTH, > > Rick Justice > > ----- Original Message ----- > > From: "Marie Johnson" <[email protected]> > > To: <[email protected]> > > Sent: Tuesday, September 22, 2009 1:34 PM > > Subject: [Blind-Computing] problem with unread messages > > > > > > Hi all, > > does anyone have any idea why messages in Outlook Express would still > say > > unread, even after reading them and closing them out? > > I've gone nutty trying to find the answer, so help would sincerely be > > appreciated! > > I even tried rebooting a couple of times to see if that would just > reset > > things, but to no avail. > > Thanks. > > > > Marie > > For answers to frequently asked questions about this list visit: > > http://www.jaws-users.com/help/ > > > > > > For answers to frequently asked questions about this list visit: > > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
