Thanks to all, Mike, Pete and Rick, I've tried all your suggestions and
unfortunately, the messages are still being marked as unread. I've even gone
through all the verbosity settings, the jaws configuration settings and all
the other menus I could think of.
Could I impose on you for any other suggestions?
Thanks again. Marie
----- Original Message -----
From: "Rick Justice" <[email protected]>
To: <[email protected]>
Sent: Tuesday, September 22, 2009 9:26 PM
Subject: Re: [Blind-Computing] problem with unread messages
Hi Marie,
It sounds as though you could have messages collapsed, and Jaws is not
reporting it to you.
Try this:
While you have a message selected, but not open,press the right arrow key.
If the messages are set to group by conversation, this will expand the
thread to show the other messages,
then when you arrow thru the list, other messages that were collapsed will
show up in the list.
HTH,
Rick Justice
----- Original Message -----
From: "Marie Johnson" <[email protected]>
To: <[email protected]>
Sent: Tuesday, September 22, 2009 1:34 PM
Subject: [Blind-Computing] problem with unread messages
Hi all,
does anyone have any idea why messages in Outlook Express would still say
unread, even after reading them and closing them out?
I've gone nutty trying to find the answer, so help would sincerely be
appreciated!
I even tried rebooting a couple of times to see if that would just reset
things, but to no avail.
Thanks.
Marie
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