Okay, I restarted my computer and now it is letting me assign the shortcut key for outlook. When I restarted the computer I noticed my shortcut key of control shift o did not work at all. Before control shift o kept opening word when I was trying to reassign it to outlook. I went to the same properties to assign control shift o for outlook and it accepted the key stroke for outlook. Sie, I wish my computer would say "Heather restart me, maybe I will cooperate!" Thanks to everyone for the assistance! Heather

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