Okay, if you have two icons for jaws11, you can delete one leaving one on the desktop. Because you have two versions of jaws, 10 and 11, you can go to the jaws program in your program folder. Say jaws11, go to the subminue and arrow up once to "jaws." If it is highlighted, hit the applications key and arrow up once to properties. Tab overto shortcut key and assign a key stroke that you want. I have mine set up with alt control j for jaws 10 and shift control j for jaws 11. Than I took the icons off the desktop because I have the shortcut keys, just preference! I hope this helps! Heather

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