Hi. Have you tried unplugging the actual USB hub from your computer and then plugging it back in? Maybe if it rerecognizes the actual hub things may work properly.
Just a thought ... David -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Desiree Oudinot Sent: Friday, August 05, 2011 2:34 PM To: blind-computing Subject: [Blind-Computing] what to do when USB devices won't recognize I bought a 2tb Western Digital external hard drive yesterday. I had another one, but I bought a second one for backup purposes. I had it connected to the computer via a USB hub, and the old one connected to the back of the computer. I was copying files from one to the other. The folder was quite large so it was taking a very long time. People started doing work outside my house so I then plugged my USB headphones into the hub. I have had problems with this hub ever since I got it in that often when you plug more than one device into it, it tends to not recognize the new device. Of course I couldn't disconnect the hub, so I disconnected the headphones, figuring I'd just turn up my speakers since it was loud outside. Unfortunately, unplugging the headphones had an adverse effect. It also somehow stopped recognizing the external that I was copying files to. Now I can't get it to recognize the drive at all. Once, when I plugged it in, it said I needed to format the drive to continue, but I hit cancel and restarted the computer, hoping that it would just recognize again as I had a similar problem before and that fixed it. But no--no matter where I plug it into the computer now, it says the device has malfunctioned and Windows does not recognize it. I then tried disabling and reenabling the driver, but no go. I feel so stupid right about now, if I hadn't plugged in my headphones I wouldn't have broken my new device. I seriously hope there's a way to fix this because I didn't buy it to break it if you know what I mean. I'm running Vista Home Premium if that makes a difference. Thanks in advance for any help you can give me. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ ---------------=============== NOTICE ===============--------------- Note: Privileged/Confidential information may be contained in this message and may be subject to legal privilege. Access to this e-mail by anyone other than the intended recipient is unauthorized. If you are not the intended recipient or responsible for delivery of the message to such person, you may not use, copy, distribute or deliver this message or any part of its contents, or take any action in reliance on it. In such case, you should destroy this message, and notify us immediately. If you have received this e-mail in error, please notify us immediately by e-mail or telephone and delete the e-mail from any computer. If you or your employer does not consent to internet e-mail messages of this kind, please notify us immediately. All reasonable precautions have been taken to ensure no viruses are present in this message. As our agency cannot accept responsibility for any loss or damage arising from the use of this message or attachments, we recommend that you subject these to your virus checking procedures prior to use. The views, opinions, conclusions and other information expressed in this electronic message are not given or endorsed by Associated Services for the Blind & Visually Impaired unless otherwise indicated by an authorized representative independent of this message. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
