Hi, Well, I plugged the drive into my laptop and it recognized right away. I formatted it on the laptop and now things seem to be working fine. I now have both external drives plugged into the back of the computer. Thank you guys for your help. Now, I have a related question. The hub does have a power cord, but it didn't start giving me trouble even when it wasn't plugged into the wall until today when I tried to plug my headphones into it. I asked this same question on another list and someone responded back by saying that plugging an external drive and a pair of headphones into the same hub is a bad idea. Why would that be? I thought the point of a hub was so that you could plug multiple devices into it at once and not have to worry.
On 8/5/11, Mike & Barbara In Arcadia <[email protected]> wrote: > Hi Desiree, > > Is this USB Hub only plug into the computer to get its power or, is it a > powered USB Hub and plug into a wall outlet socket to have AC / 120 volt > power as well? If it is not a powered hub, the USB port might not be > providing enough power to the Hub to sufficiently run the external drive. > Have you tried plugging the 2nd external drive into a USB port by itself to > see if it will work that way? Hope you get this issue figured out! I know > just how frustrating it can be when things quit working for no explainable > reason. Take care. > Mike > > ----- Original Message ----- > From: Desiree Oudinot > To: [email protected] > Sent: Friday, August 05, 2011 12:48 PM > Subject: Re: [Blind-Computing] what to do when USB devices won't recognize > > > I did try that with no luck. Thanks for the suggestion though. > > On 8/5/11, David Goldfield <[email protected]> wrote: > > Hi. > > Have you tried unplugging the actual USB hub from your computer and then > > plugging it back in? Maybe if it rerecognizes the actual hub things may > > work properly. > > > > Just a thought ... > > David > > > > -----Original Message----- > > From: [email protected] > > [mailto:[email protected]] On Behalf Of Desiree > Oudinot > > Sent: Friday, August 05, 2011 2:34 PM > > To: blind-computing > > Subject: [Blind-Computing] what to do when USB devices won't recognize > > > > I bought a 2tb Western Digital external hard drive yesterday. I had > another > > one, but I bought a second one for backup purposes. I had it connected > to > > the computer via a USB hub, and the old one connected to the back of the > > computer. I was copying files from one to the other. > > The folder was quite large so it was taking a very long time. People > started > > doing work outside my house so I then plugged my USB headphones into the > > hub. I have had problems with this hub ever since I got it in that often > > when you plug more than one device into it, it tends to not recognize > the > > new device. Of course I couldn't disconnect the hub, so I disconnected > the > > headphones, figuring I'd just turn up my speakers since it was loud > outside. > > Unfortunately, unplugging the headphones had an adverse effect. It also > > somehow stopped recognizing the external that I was copying files to. > Now I > > can't get it to recognize the drive at all. Once, when I plugged it in, > it > > said I needed to format the drive to continue, but I hit cancel and > > restarted the computer, hoping that it would just recognize again as I > had a > > similar problem before and that fixed it. But no--no matter where I plug > it > > into the computer now, it says the device has malfunctioned and Windows > does > > not recognize it. I then tried disabling and reenabling the driver, but > no > > go. > > I feel so stupid right about now, if I hadn't plugged in my headphones I > > wouldn't have broken my new device. I seriously hope there's a way to > fix > > this because I didn't buy it to break it if you know what I mean. I'm > > running Vista Home Premium if that makes a difference. > > Thanks in advance for any help you can give me. > > > > For answers to frequently asked questions about this list visit: > > http://www.jaws-users.com/help/ > > > > > > > > > > ---------------=============== NOTICE ===============--------------- > > Note: Privileged/Confidential information may be contained in this > > message and may be subject to legal privilege. 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