Hi Desiree, Is this USB Hub only plug into the computer to get its power or, is it a powered USB Hub and plug into a wall outlet socket to have AC / 120 volt power as well? If it is not a powered hub, the USB port might not be providing enough power to the Hub to sufficiently run the external drive. Have you tried plugging the 2nd external drive into a USB port by itself to see if it will work that way? Hope you get this issue figured out! I know just how frustrating it can be when things quit working for no explainable reason. Take care. Mike
----- Original Message ----- From: Desiree Oudinot To: [email protected] Sent: Friday, August 05, 2011 12:48 PM Subject: Re: [Blind-Computing] what to do when USB devices won't recognize I did try that with no luck. Thanks for the suggestion though. On 8/5/11, David Goldfield <[email protected]> wrote: > Hi. > Have you tried unplugging the actual USB hub from your computer and then > plugging it back in? Maybe if it rerecognizes the actual hub things may > work properly. > > Just a thought ... > David > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Desiree Oudinot > Sent: Friday, August 05, 2011 2:34 PM > To: blind-computing > Subject: [Blind-Computing] what to do when USB devices won't recognize > > I bought a 2tb Western Digital external hard drive yesterday. I had another > one, but I bought a second one for backup purposes. I had it connected to > the computer via a USB hub, and the old one connected to the back of the > computer. I was copying files from one to the other. > The folder was quite large so it was taking a very long time. People started > doing work outside my house so I then plugged my USB headphones into the > hub. I have had problems with this hub ever since I got it in that often > when you plug more than one device into it, it tends to not recognize the > new device. Of course I couldn't disconnect the hub, so I disconnected the > headphones, figuring I'd just turn up my speakers since it was loud outside. > Unfortunately, unplugging the headphones had an adverse effect. It also > somehow stopped recognizing the external that I was copying files to. Now I > can't get it to recognize the drive at all. Once, when I plugged it in, it > said I needed to format the drive to continue, but I hit cancel and > restarted the computer, hoping that it would just recognize again as I had a > similar problem before and that fixed it. But no--no matter where I plug it > into the computer now, it says the device has malfunctioned and Windows does > not recognize it. I then tried disabling and reenabling the driver, but no > go. > I feel so stupid right about now, if I hadn't plugged in my headphones I > wouldn't have broken my new device. I seriously hope there's a way to fix > this because I didn't buy it to break it if you know what I mean. I'm > running Vista Home Premium if that makes a difference. > Thanks in advance for any help you can give me. > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > > > ---------------=============== NOTICE ===============--------------- > Note: Privileged/Confidential information may be contained in this > message and may be subject to legal privilege. Access to this e-mail > by anyone other than the intended recipient is unauthorized. > > If you are not the intended recipient or responsible for delivery of the > message to such person, you may not use, copy, distribute or deliver > this message or any part of its contents, or take any action in reliance > on it. In such case, you should destroy this message, and notify us > immediately. If you have received this e-mail in error, please notify us > immediately by e-mail or telephone and delete the e-mail from any computer. > > If you or your employer does not consent to internet e-mail messages of > this kind, please notify us immediately. > > All reasonable precautions have been taken to ensure no viruses are > present in this message. As our agency cannot accept responsibility for > any loss or damage arising from the use of this message or attachments, > we recommend that you subject these to your virus checking procedures > prior to use. > > The views, opinions, conclusions and other information expressed in this > electronic message are not given or endorsed by Associated Services for > the Blind & Visually Impaired unless otherwise indicated by an authorized > representative independent of this message. > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
