I've sent the help ticket. Waiting now.

I've done all the thing you mentioned. Tested to 2.41. Nothing work.
The

> HTTP_ACCEPT_ENCODING    gzip,deflate

is my last hope.

Many thanks,
linly

On 2月2日, 下午11時07分, "alinome.net" <[email protected]> wrote:
> > My server host at a hosting company which uses cPanel to manage the
> > server. I can't find any item or tab you pointed out. If I ask my
> > server company how do I describe my request?
>
> I use cPanel too and found nothing about that. By the way
> "shCustomTags" has nothing to do: it's a Joomla's plugin. It's "gzip
> compression" what seems somehow related to this problem.
>
> If you create and upload a file called whatever.php with only this
> line:
>
> <?php phpinfo() ?>
>
> and you visit it with your browser, you'll find this in the
> Environment section:
>
> HTTP_ACCEPT_ENCODING    gzip,deflate
>
> I am not sure, maybe it has something to do with the solution
> described in the page I found.
>
> Simply tell your company what happens and ask to disable gzip
> compression on the server to test if it makes any difference.
>
> But maybe a deeper search in Google will bring you the answer.
> Have you tried the other possible solution, deleting the browser's
> cache and cookies?
> Have you tried with other BW versions newer than 2.20?
>
> Cheers,
> Marcos
>
> --http://alinome.net
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