Hi rusty, some of the cards that were recently sent out were inadvertently formatted with FAT 32, and not FAT 16. So if you've just received an SD card from HumanWare, I suspect this is your problem. We sincerely apologise for this. The work around is to copy the files to your flash disk if you have room, or some other card such as a CF card. Once the files are on another location, go to the Utilities Menu and choose Application program, choose the KeySoft System Disk as your Drive, then Windows as your directory. Then locate the Prepare SD Card for Upgrade file, and press ENTER. press ENTER at the command line prompt, and let the program re-format the card. Once this is done, you can copy the files back to the SD card and all should proceed normally. There is no need to reinstall your product key.
Jonathan Mosen BrailleNote Product Marketing Manager HumanWare DDI: +1-925-566-9265 http://www.humanware.com ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
