Oh yes! Get them there quickly! Isaih > ----- Original Message ----- >From: "Richard Ring" <[EMAIL PROTECTED] >To: "Braillenote List" <[email protected] >Date: Thu, 27 Apr 2006 16:13:03 -0500 >Subject: RE: [Braillenote] still waiting and waiting
>So, aren't there any unemployed people in New Zealand? >I bet they'd love to work in Humanware's factory assembling Braillenote >products! >(smile) >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] On Behalf Of Sarah >Cranston >Sent: Thursday, April 27, 2006 4:10 PM >To: Braillenote List >Subject: RE: [Braillenote] still waiting and waiting >I could be talking from the moon, but I remember comments posted to this >list from HW staff to the effect that, because of an unexpectedly large >demand for the mPower, and in particular the transplant, there weren't >enough parts manufactured in order to prevent a back log. I'm sure this >won't soothe the anger much, but it may help to explain why it is we >have to wait. I asked when I would get the call, (this was back in >October), and was told it would probably happen in November or December. >I still haven't gotten the call, and every time I called HW to inquire >how things were going, I was told there were parts out of stock and a >huge back log of units in need of transplants and other work. Having >had the privilege of working with another mPower since last Fall, I can >entirely sympathize with everyone's impatience and frustration, but not >the anger. Maybe I have too many other things to worry about, or maybe >I'm just too passive and wimpy. But, if anyone gets so angry with the >long wait that they actually make the call and cancel the order, this >will be a great sadness for that unfortunate customer. It really is >more than worth the wait, truly! >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] Behalf Of robert >stigile >Sent: Thursday, April 27, 2006 3:59 PM >To: Braillenote List >Subject: Re: [Braillenote] still waiting and waiting >Hello Virgie, >I would say to you, hang in there. >I don't know and won't pretend to know why they are taking so >long, but I would say that when the origional transplant took >place, back in October, they were doing very well on the braille >keyboards side but the qt keyboards were going slower. >I would only imagine, that things have been delayed in New >Zealand, because of all that has happened lately. >It is a very good product, and though I have had some issues >Humanware has worked with me, and they have fixed the problem and >the next release from what I have been told, will be taking care >of that, so they really do try to work with people. >It might seem like it is taking forever, but as I said, hang in >there, and you will get yours soon. >Robert >> ----- Original Message ----- >>From: "VIRGIE UNDERWOOD" <[EMAIL PROTECTED] >>To: "Braillenote List" <[email protected] >>Date: Thu, 27 Apr 2006 16:12:45 -0400 >>Subject: Re: [Braillenote] still waiting and waiting >>Hi, >>I have ordered a transplant and have been told they do not know >when they >>will get the kits in. BrailleNote is a great product but the >California >>devision should order enough to serve their customers. I have >been waiting >>almost a month and I am seriously considering canceling my order. >I want >>the product but feel this is not an appropriate way to treat >their >>customers. I wish something could be done to fix this problem. >>Virgie and Hoshi >>----- Original Message ----- >>From: "project one" <[EMAIL PROTECTED] >>To: "Braillenote List" <[email protected] >>Sent: Thursday, April 27, 2006 6:41 AM >>Subject: Re: [Braillenote] still waiting and waiting >>> No, I have to respectfully disagree with you on this one. You >see, >>> Humanware has told me that they don't even have the unit there >to ship to >>> me. If it were already in the mail, I could see what you're >saying. >>> However, that's not the case, and I don't know when it will be >in the >>> mail. Thanks anyway for your reply. Isaih >>> ___ >>> To leave the BrailleNote list, send a blank message to >>> [EMAIL PROTECTED] >>> To view the list archives or change your preferences, visit >>> http://list.humanware.com/mailman/listinfo/braillenote >>___ >>To leave the BrailleNote list, send a blank message to >>[EMAIL PROTECTED] >>To view the list archives or change your preferences, visit >>http://list.humanware.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
