Ottawa Canada

dear Richard Ring:

It is true that Humanware and other blindness equipment makers
cater to a relatively small market, but I disagree that the firm
isn't interested in providing good tech support.

I made senior management at Humanware USA aware of Milissa's
problem and received a prompt reply that they are most interested
in remedying it quickly.

And more importantly, looking into what happened to the missing
telephone messages.

I imagine senior management at Freedom Scientific is also
interested in good end user support, but this is not the place to
discuss other firms customer support.

Brian

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