I have given up on the service agreement, one display is 4 years old and the other is 6 years old, both work just fine but I can save the money. I suspect that all I will really need is cleaning and battery changes and that I can manage. If the display ever goes, it will be time to think about what I want next, a newer M-Power or another product, or maybe something HW has in several years. Besides, my working schedule precludes my playing phone tag with HW staff only to hear the same answer I got last week.
Rose Combs [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Debbie Day Sent: Tuesday, December 04, 2007 6:04 PM To: [email protected] Subject: [Braillenote] Re: Service Agreement Rose, My son bought a used transplanted unit a few months ago. In a recent phone call to Humanware, I was told he could not buy a service agreement because the braille display was 3 years old. There was no mention of a problem with the "transplant" itself, just the fact that any unit with a braille display 3 years or older can not be issued a service agreement. Does that sound right, folks? ~ D > I was told by HumanWare this morning that I am unable to buy a service > agreement on my Braille note, why? Because it is a transplant! I > don't think I have heard this one before, but maybe I just missed it. ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.16.13/1169 - Release Date: 12/3/2007 10:56 PM No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.16.17/1176 - Release Date: 12/6/2007 11:15 PM ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
