Hi,
I got my Apex at the end of June last year and there were some issues that
warranted a replacement. I worked with my local dealer, who contacted
Humanware and saw to it that the unit was replaced. Kudos to my local
delar, who I've known and worked witth for years and who provide excellent
support. The replacement happened quickly and I'm pleased to say that the
replacement unit has worked fine. I am, by and large, quite satisfied. Any
glitches that I've found have been the normal kinds of things that usually
occur with an Apex. I've got no major complaints at this point in time.
Tom
----- Original Message -----
From: "peter greco" <[email protected]>
To: "Dominique" <[email protected]>;
<[email protected]>; <[email protected]>
Sent: Tuesday, March 29, 2011 6:54 PM
Subject: [Braillenote] Apex replaced or repaired?
I have been rather disappointed with the Apex, given the potential it isn't
fulfilling.
I have also an impression that a number of people have either had their
Apex replaced or sent in for repair.
Is it fair to ask people to respond to this?
Joseph, Olivia and myself are 3 I'm certain have had this happen to them.
Peter
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