Hi,
I haven't needed to send my Apex in for repair. I received it in January.
I have a qwerty model and the keyboard responds very well. Its response is
much better than the qwerty keyboard on my BrailleSense Plus.
But I'm very disappointed some of the features which worked using the mPower
and Classic don't work for the Apex. One is the search-and-replace feature
which was supposed to have been fixed in 9.1 but it wasn't fixed at all.
The other feature is none of the keyboard hot key commands for WindowEyes
will work.
I was told by Tech Support that HumanWare is working with GW Micro to fix
the second feature. However, there is no excuse for either feature to be
broken.
I filled out HW's survey and told them what I thought. Whether it does any
good or not, I don't know.
It seems to me that because the qwerty model isn't as popular as the BT
model, it is treated like an inferior stepchild. Just because I choose the
qwerty unit instead of the braille unit is no reason for me to have to put
up with features not working when they work fin for the braille unit.
Terri Amateur Radio call sign KF6CA.
----- Original Message -----
From: "peter greco" <[email protected]>
To: "Dominique" <[email protected]>;
<[email protected]>; <[email protected]>
Sent: Tuesday, March 29, 2011 6:54 PM
Subject: [Braillenote] Apex replaced or repaired?
I have been rather disappointed with the Apex, given the potential it isn't
fulfilling.
I have also an impression that a number of people have either had their
Apex replaced or sent in for repair.
Is it fair to ask people to respond to this?
Joseph, Olivia and myself are 3 I'm certain have had this happen to them.
Peter
___
Replies to this message will go directly to the sender.
If your reply would be useful to the list, please send a
copy to the list as well.
To leave the BrailleNote list, send a blank message to
[email protected]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
__________ Information from ESET NOD32 Antivirus, version of virus
signature database 5998 (20110329) __________
The message was checked by ESET NOD32 Antivirus.
http://www.eset.com
___
Replies to this message will go directly to the sender.
If your reply would be useful to the list, please send a
copy to the list as well.
To leave the BrailleNote list, send a blank message to
[email protected]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
