Hi,
I am very happy with my Apex as well. I got mine in December,
but had to send it back a few weeks ago. Like you said, Tom, I
only have a few normal type glitches. not. This notetaker is my
first notetaker from the BN family and one that is actually mine!
I love having the Apex inspite of what flaws it may have.
----- Original Message -----
From: "Tom Lange" <[email protected]
To: "peter greco" <[email protected]
Date sent: Tue, 29 Mar 2011 19:57:34 -0700
Subject: Re: [Braillenote] Apex replaced or repaired?
Hi,
I got my Apex at the end of June last year and there were some
issues that
warranted a replacement. I worked with my local dealer, who
contacted
Humanware and saw to it that the unit was replaced. Kudos to my
local
delar, who I've known and worked witth for years and who provide
excellent
support. The replacement happened quickly and I'm pleased to say
that the
replacement unit has worked fine. I am, by and large, quite
satisfied. Any
glitches that I've found have been the normal kinds of things
that usually
occur with an Apex. I've got no major complaints at this point
in time.
Tom
----- Original Message -----
From: "peter greco" <[email protected]
To: "Dominique" <[email protected]>;
<[email protected]>; <[email protected]
Sent: Tuesday, March 29, 2011 6:54 PM
Subject: [Braillenote] Apex replaced or repaired?
I have been rather disappointed with the Apex, given the
potential it isn't
fulfilling.
I have also an impression that a number of people have either
had their
Apex replaced or sent in for repair.
Is it fair to ask people to respond to this?
Joseph, Olivia and myself are 3 I'm certain have had this happen
to them.
Peter
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