Hi Peggy,
Does it do this when the AC adapter is plugged in? If not, the battery may
be weak! If so, he needs to go to Humanware hospital so sad!
Jim
At 09:48 AM 02/21/2004 , you wrote:
Yep, did all that, Jim. It won't even talk when I cycle through the
speech on, speech off, speech on request thing, or if it does, it'll just
say part of a word. And when I turn it on, the poor thing lets out a
little whine that sounds so pathetic. <grin> And I get no modem noise
and usually no beeps when I download mail. Really sad.
Peggy
At 08:54 PM 2/20/2004 -0800, you wrote:
Hi Peggy,
did you try a reset to see whether the voice would come back? Did you
check to see whether the speech was on or off etc?
Jim
At 04:13 PM 02/20/2004 , you wrote:
Hi, all. I finally got through to PDH. Their phone lines had been
down, but fortunately the voice mail was working and they were calling
people back, and I was on their to-be-called list. Anyway, after
getting an RMA number and everything, I said that I had a service
contract, and the lady told me their records showed that it had expired
last year. I don't think this is right, as every time my husband tells
me that a renewal notice has come for a service contract for my BN, I
tell him yes, I want to renew it. I don't remember one coming last
year, and it seems like when we got the last renewal notice and I
checked on it, it had been for a period of two years or something, but
I'm not sure if I'm remembering right. I just know that my BN is so
important to me that there's no way I'd knowingly not renew a service contract.
This got me thinking about the service contract procedure. We get a
letter in Braille telling us it's time to renew, and a printed form to
be filled out, so it seems that even if we want to renew and think we
have, if the sighted person doesn't fill the form out or doesn't send it
in or whatever, we might think we've renewed and really haven't. I
remember renewing once, and when I didn't get any kind of confirmation,
I had to call and check and find out that the contract had been
extended. I wish there was a way, either online or by phone, that we
could renew our contracts and keep track of them. I'm not happy at all
to think that I'll have to pay $100 an hour for labor if in fact they
insist that I don't have a contract that I thought I had.
Peggy
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