robert, I'd think HWG will be very careful whom they choose as beta testers after that last debacle. <grin> Not only do HWg need to improve their product, but their customer service response system and network as well. Lousy customer response is just as bad and it can damage your reputation as aproduct seller as well. Leaving people hanging on the phone and not returning phone calls is no way to win new customers nor to get repeat business. isaac
On Sat, 28 May 2005, robert wrote: > Yes Isaac, I agree with you. > I think that if we continue to let them know what is not working properly as > well as push for having some of us who have had problems with our units, to > be bata testers the unit could only get better. > Robert > > > ----- Original Message ----- > >From: Isaac Obie <[EMAIL PROTECTED] > >To: Braillenote List <[email protected] > >Date: Sat, 28 May 2005 16:54:23 -0400 (EDT) > >Subject: Re: [Braillenote] emails > > >Robert, > >Yes HWG(humanWare group) should fix this because it's an irritant to many > >and the unit costs too danged much money for it not to work properly. > >Isaac > >On Sat, 28 May 2005, robert wrote: > > >> Mary Ellen and Isaac, > >> Yes, you guys are correct, it is wise to have a computer because of this > >> problem, but for those who don't have a computer for what ever reason and > >> only have a braillenote, they have no choice and it is for that reason I > >> say PDI should fix this so that we shouldn't have to worry about having a > >> pc or not. > >> Robert > > >>> ----- Original Message ----- > >>>From: Isaac Obie <[EMAIL PROTECTED] > >>>To: Braillenote List <[email protected] > >>>Date: Sat, 28 May 2005 14:20:41 -0400 (EDT) > >>>Subject: Re: [Braillenote] emails > > >>>mary ellen, > >>>I tried to tell Lisa Ehlers this the other day. It's always wise to have a > >>>Pc to assist with the braillenote in my opinion. I downloaded the mail > >>>once with my bn and I had only thirty three messages in it and it got > >>>stuck on number twenty seven! I gave up after that one. > >>>Isaac > > >>>On Sat, 28 May 2005, meearls wrote: > > >>>> This is something which definitely needs looking after. I have this > >>>> problem > >>>> with about a hundred and always have as a matter of fact, this is why I > >>>> will > >>>> do anything to keep both of the other computers running so I don't have > >>>> to > >>>> download a slew of messages onto the Braille Note. > > >>>> Mary Ellen Earls > >>>> Remember! Today is the Tomorrow you thought about yesterday. > >>>> ----- Original Message ----- From: "robert" <[EMAIL PROTECTED] > >>>> To: <[email protected] > >>>> Sent: Saturday, May 28, 2005 9:03 AM > >>>> Subject: [Braillenote] emails > > > >>>>> Hello List, > >>>>> The other day, I came home from a trip to Washington DC, and I went to > >>>>> download my e-mails on the Braillenote. > >>>>> I found that I had 502 and off it went to download them. Around 300 or > >>>>> so > >>>>> it would lockup and I would have to press reset. I tried this about > >>>>> four > >>>>> times and every time it would lockup around the same which is 300 or so. > >>>>> I finally went and downloaded them on the pc and then the braillenote > >>>>> was > >>>>> fine after that in downloading email. > >>>>> Has anyone had experience in downloading large amounts of email and > >>>>> were you > >>>>> successful or is this a bug that needs to be looked at by Pulsedata? > >>>>> If anyone has some imput on this problem, I would appreciate hearing > >>>>> from > >>>>> you. > >>>>> Thank you, > >>>>> Robert > > >>>>> ___ > >>>>> To leave the BrailleNote list, send a blank message to > >>>>> [EMAIL PROTECTED] > >>>>> To view the list archives or change your preferences, visit > >>>>> http://list.pulsedata.com/mailman/listinfo/braillenote > > > > > > >>>> ___ > >>>> To leave the BrailleNote list, send a blank message to > >>>> [EMAIL PROTECTED] > >>>> To view the list archives or change your preferences, visit > >>>> http://list.pulsedata.com/mailman/listinfo/braillenote > > > >>>___ > >>>To leave the BrailleNote list, send a blank message to > >>>[EMAIL PROTECTED] > >>>To view the list archives or change your preferences, visit > >>>http://list.pulsedata.com/mailman/listinfo/braillenote > > > >> ___ > >> To leave the BrailleNote list, send a blank message to > >> [EMAIL PROTECTED] > >> To view the list archives or change your preferences, visit > >> http://list.pulsedata.com/mailman/listinfo/braillenote > > > >___ > >To leave the BrailleNote list, send a blank message to > >[EMAIL PROTECTED] > >To view the list archives or change your preferences, visit > >http://list.pulsedata.com/mailman/listinfo/braillenote > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
