Hi:

I have the Office Leva Dual Boiler machine which is basically the same
as the Brewtus III.  I live in Shangahi, China and purchased my
machine from the distributor in Shanghai after talking to the factory
here in Shanghai where the machines are built.

You asked if anyone has seen the same insulation on the new Brewtus?
My steam boiler insulation looks exactly like yours.  It appears that
the heat causes the foam to collapse.  When I picked my machine up I
opened it up at the distributor and the insulation appeared as it does
today, so they are shipping the machine the way you see it from the
factory here in China, or at least they did in my case.   From your
pictures, your machine also looks like it was built in China.  Did you
check the specification plate to see if it mentions the manufacturing
location?  The machine you have (and the machine I have) are most
likely not built to the same specs as those that go to WLL.  I don't
know what the arrangement between Expobar and WLL is for machines sold
outside the U.S.  I do know that the English documentation used here
in China is the documentation from WLL, it even says Whole Latte Love
on it.

Bob

On Jun 2, 6:57 pm, misterpoutine <[email protected]> wrote:
> Hi everyone...
>
> I purchased a Brewtus III-V a month 1/2 ago....  The new model with
> the blue PID and new insulation....
>
> I opened the Brewtus 2 days ago as a check-up, and found that the
> steam boiler insultation had "melted",
> It's not even 1/10 of the insulation thickness on the brewing
> boiler....
>
> I've sent some pictures on this forum, it's in the FILE forum and are
> numbered: 6084-6085-6087
>
> I know it's the latest model and almost brand new, but has anyone seen
> this on the new Brewtus ?
>
> I've contacted Zcafe(Canada) and I'm waiting for an response from
> them....
>
> Any help would be greatly appreciated....
>
> Thanks......      Jan

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