Hi Bob, 

In my case it looks like the machine was coming from Spain.

The specification plate says:

Fabricante    Crem Int.   Spain S.L.U.
Fabricado en  Communidad Europea
No Registro  46/66225
Gandia-Valencia-Espana

The new insulation is on its way from Winnipeg, I should receive it in a few
days.
I'll keep you posted when I receive it.

Jan



-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Maodou
Sent: Wednesday, July 21, 2010 1:26 AM
To: Brewtus
Subject: Re: Brewtus III-V problem- Isolation "melted"

Hi:

I have the Office Leva Dual Boiler machine which is basically the same as
the Brewtus III.  I live in Shangahi, China and purchased my machine from
the distributor in Shanghai after talking to the factory here in Shanghai
where the machines are built.

You asked if anyone has seen the same insulation on the new Brewtus?
My steam boiler insulation looks exactly like yours.  It appears that the
heat causes the foam to collapse.  When I picked my machine up I opened it
up at the distributor and the insulation appeared as it does today, so they
are shipping the machine the way you see it from the
factory here in China, or at least they did in my case.   From your
pictures, your machine also looks like it was built in China.  Did you check
the specification plate to see if it mentions the manufacturing location?
The machine you have (and the machine I have) are most likely not built to
the same specs as those that go to WLL.  I don't know what the arrangement
between Expobar and WLL is for machines sold outside the U.S.  I do know
that the English documentation used here in China is the documentation from
WLL, it even says Whole Latte Love on it.

Bob

On Jun 2, 6:57 pm, misterpoutine <[email protected]> wrote:
> Hi everyone...
>
> I purchased a Brewtus III-V a month 1/2 ago....  The new model with 
> the blue PID and new insulation....
>
> I opened the Brewtus 2 days ago as a check-up, and found that the 
> steam boiler insultation had "melted", It's not even 1/10 of the 
> insulation thickness on the brewing boiler....
>
> I've sent some pictures on this forum, it's in the FILE forum and are
> numbered: 6084-6085-6087
>
> I know it's the latest model and almost brand new, but has anyone seen 
> this on the new Brewtus ?
>
> I've contacted Zcafe(Canada) and I'm waiting for an response from 
> them....
>
> Any help would be greatly appreciated....
>
> Thanks......      Jan

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