Ok guys. Sorry for the delayed response and thanks for the riveting 
conversation. I am 99% of the way to 'fixed' the only thing missing is my 
own understanding. I got an element and the correct socket delivered, 
waiting in my holster. All set to replace except that every time I went to 
diagnose the machine it would start working again.

Then had a fortuitous accident, my wife didn't know that the wall timer had 
a switch on top so she removed timer to make coffee in the afternoon. Next 
morning machine is tip-top, same the next day. I noticed that the timer was 
gone after 4 days, plugged it in and next morning the machine wouldn't 
reach temp...

So... looks like problem was my wall timer. I'm not sure why I couldn't 
diagnose an issue, the voltage and resistance all read fine, everything 
pointed to there being something was wrong with pid. Appears the pid 
problem was caused by the timer.

I got a new wall timer and machine has been 100% fine for weeks.

Cheers,
Eric
 

> I had the same problem recently, and tech support at WLL thought it might 
> be a failing PID because the element was not entirely out, but the machine 
> would still get hot -- although not hot enough by a few degrees.  I ruled 
> that out with a little testing, including a nasty jolt when I touched the 
> brew boiler and ground and popped the GFCI.  Resistance was about 800 Ohms 
> across the element, and I was getting 20 ohms from one element lead to the 
> boiler wall -- and 120v from the boiler wall to ground.  So, the element 
> was in the process of failing and was shorting. I bought a new element 
> (with a daily discount, which was nice), bought a 37mm socket for my air 
> impact wrench.  My 1 1/2" socket was sloppy, and a 1 7/16" heater element 
> socket I used for sizing didn't fit -- but it was a cheap stamped socket 
> and not a precision tool by any means.  WLL recommended a 1 7/16" socket, 
> so I suppose a good one would work.  37mm is right on the button, and I got 
> one pretty cheap off Amazon.
>
> The recommended removal process is to use a standard socket wrench while 
> holding the boiler with a oil filter wrench, but with all the gunk used to 
> seal the element, I didn't think that would do the trick, and a WLL tech 
> said that an impact wrench was best -- as others on this NG have written. 
>  Worked like a charm, and he element was split.  I used the oil filter 
> wrench and socket for reassembly with some Teflon thread paste, which I 
> like better than tape.  The machine is up and running and working 
> beautifully.  My only screw up was that after I popped in the element and 
> turned on the machine, the steam boiler automatically filled -- and I 
> forgot that I had to fill the brew boiler and about cooked my new element. 
> But I was watching it heat up and realized my mistake before the element 
> got too hot. Its funny that I should forget since this all started with me 
> trying to fix the problem with descaling, which involves a lot of brew 
> boiler filling.
>
> As for scale, the inside walls of the brew boiler and my split heater 
> element were clean, but there was about an ounce of white, non-adherent 
> material just sitting in the boiler.  I suppose it was calcium carbonate, 
> but it flushed right out. 
>
> -- Jay Beattie. 
>
>  
>

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