I was thinking the same thing. Communication between management and worker must be pretty strained if you have that confrontational attitude. Was it just the one person that was saying don't track the issue, or does most of the team feel the same way?
Watching out for each other is a good thing, until it becomes a bad thing. As with anything it can be abused and make you look bad if the individual in question continues to miss important things during the development process. -- Timothy J. Heald | NIH-Contractor | iGate Enterprise Business Intelligence Branch (EBIB) Division of Enterprise and Custom Applications, CIT/NIH/DHHS Office: 301.594.5611 | Fax: 301.443.7010 | Email: [EMAIL PROTECTED] > -----Original Message----- > From: C. Hatton Humphrey [mailto:[EMAIL PROTECTED] > Sent: Monday, July 02, 2007 1:43 PM > To: CF-Community > Subject: Re: Ethical question > > > Let's say a client called in cos something happened and you > went ahead > > and fixed the problem and it turns out that the cause was that a > > co-worker missed out on some detail. Well I was about to > write up a > > ticket on it, without thinking, and another person said "No dont do > > that we watch out for each other". And I nodded in > agreement. So I didnt write it up. > > Did you at least let the co-worker that missed it know about > the problem? > > The ticket system is (hopefully) in place to allow for > feedback and positive growth. We all make mistakes, it's > part of being human. > Being able to identify our mistakes and correct them is part > of what helps us improve as developers. That being said, a > large number of tickets or problems reported can be an > indication that someone is not learning from their mistakes. > > > And I also have an issue with the way things work here, cos > it opens > > up to people making easy mistakes. you know, stuff that > should be automated. > > The truth is that there is a system in place where you work > that people are purposely circumventing and that's nothing > but bad news. I would suggest that you try to find out why > it's happening and see what can be done about the source of > the problem. It sounds like there is either a level of > intimidation or miscommunication between you and management > at this point, neither of which are good for production. > > HTH > Hatton > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| CF 8 â Scorpio beta now available, easily build great internet experiences â Try it now on Labs http://www.adobe.com/cfusion/entitlement/index.cfm?e=labs_adobecf8_beta Archive: http://www.houseoffusion.com/groups/CF-Community/message.cfm/messageid:237644 Subscription: http://www.houseoffusion.com/groups/CF-Community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
