oh wait you did find it on the dell site not adobe's -- silly me, must have blown past the kb on my way to the message boards.
But YOU found it, rah Doug! Dana Doug White writes: > >From the Dell knowledgebase: > http://www.adobe.com/support/techdocs/2256a.htm > Adobe application crashes or freezes on Pentium 3 computer (Photoshop 6.0-7.x or > Photoshop Album 1.x on Windows) > > Issue > Adobe Photoshop or Adobe Photoshop Album crashes with a blue or black screen, > freezes, unexpectedly restarts, or displays a Program Error on a computer that > has an Intel Pentium 3 processor. > > > Detail > If the computer manufacturer is Dell Computer Corporation, the system may return > the error "Alert: Regulator Error." > > > Solution > > Contact the motherboard or computer manufacturer for assistance resolving this > issue, which occurs because of an electrical problem on some motherboards. > > > Note: As a temporary workaround on some computers, you can disable the > extensions that optimize data movement in Photoshop or Photoshop Album. > Performance, however, will slow noticeably. > > > To disable the extensions in Photoshop: > 1. Exit from Photoshop. > 2. In Windows Explorer, move the Extensions folder from the Program > Files/Adobe/Photoshop [version]/Plug-Ins/Adobe Photoshop Only folder to a > location outside of the Adobe folder (for example, move it to the desktop). > 3. Restart Photoshop. > > > To disable the extensions in Photoshop Album: > 1. Exit from Photoshop Album. > 2. In Windows Explorer, move the MMXCore.8BX plug-in from the Program > Files/Adobe/Photoshop Album/Apps/Plugins folder to a location outside of the > Adobe folder (for example, move it to the desktop). > 3. Restart Photoshop Album. > > > Additional Information > > The electrical problem on the affected motherboards is triggered by computer > operations that use the pathway (called a bus) between the processor and the RAM > for an excessive number of microseconds. This problem can be triggered by the > operating system or other applications; however, it often appears when using > Photoshop or Photoshop Album because few other applications move memory as > rapidly as Photoshop or Photoshop Album does. > > > In Compaq Presario notebook computers, either the electrical problem cited above > or an overheated display card may cause the screen to turn black or the computer > to restart. > > > The electrical problem also occurs with Dell Optiplex GX1 computers and ASUS > P2B-F and P3B-F motherboards and possibly with other motherboards. > > > Background information > > The electrical problem on the affected motherboards is triggered by computer > operations that use the pathway (called a bus) between the processor and the RAM > for an excessive number of microseconds. This problem can be triggered by the > operating system or other applications; however, it often appears when using > Photoshop or Photoshop Album because few other applications move memory as > rapidly as Photoshop or process data as intensely as Photoshop Album during > certain operations. For example, when Photoshop Album generates thumbnails while > importing files, it uses the MMXCore extension (MMXCore.8bx) extensively. > Because Photoshop Album requires more processor power when using the MMXCore > extension, the usage may trigger an electrical problem on some motherboards. > > > In Compaq Presario notebook computers, either the electrical problem cited above > or an overheated display card may cause the screen to turn black or the computer > to restart. > > > The electrical problem also occurs with Dell Optiplex GX1 computers and ASUS > P2B-F and P3B-F motherboards and possibly with other motherboards. > > > > -------------------------------------------------------------------------------- > > > ====================================== > Stop spam on your domain, use our gateway! > For hosting solutions http://www.clickdoug.com > Featuring Win2003 Enterprise, RedHat Linux, CFMX 6.1 and all databases. > ISP rated: http://www.forta.com/cf/isp/isp.cfm?isp_id=772 > Suggested corporate Anti-virus policy: http://www.dshield.org/antivirus.pdf > ====================================== > If you are not satisfied with my service, my job isn't done! > > ----- Original Message ----- > From: "Dana Tierney" <[EMAIL PROTECTED]> > To: "CF-Community" <[EMAIL PROTECTED]> > Sent: Monday, September 15, 2003 2:56 AM > Subject: wierd Dell (or Adobe??) hardware issue. > > > | well, I have cruised the Dell support forms and don't find these problems > | so let me ask you kind folks before I post there as I am impressed with the > | ability of the list to find answers to strange questions. > | > | First, its an older Dell. 500 mhz I think, 256 ram, 40g HD. Micron, if that > | tells anyone anything. > | > | 1) The symptom: black Dos-like screen that says Alert! Regulator Failure! > | > | Sounds really ugly, I am sure you will agree. It is accompanied by a total > | hardware freeze, no mouse, no keyboard, and in fact I have at times had to > | pull the power cord to get it to reboot. I have narrowed the circumstances > | where this happens to "editing jpegs at high magnification in Photoshop." > | Only. Which I find bizarre... the message makes it sound like the machine > | is overheating, definitely doing something hardware related anyway, I > | thought RAM possibly, but I have had the machine on for days, doing massive > | uploads and downloads while playing winamp and surfing the internet, > | sending email and opening and closing huge text files (400 p Word docs) and > | nada, I have been known to run out of resouces (often - :P) but never to > | overheat or to get this message. > | > | But let me try to clean up these really badly-scanned drawings, and > | kablooie. I can of course, refrain from using Photoshop. But this doesnt > | get my artwork ready. And dang, is there another package out there that > | does the same stuff? It would have to be free, too, or at least a trial > | version. I am familiar with Gimp but it's not all that intuitive and > | crashes, which is a bad things when you are making changes to big text > | files. > | > | > | 2) On boot, the computer says it can't find any hard drives, press F2 for > | setup and F1 to continue. If you press F1 the machine boots normally. > | Gel was having this issue earlier this year, but as I understand it he > | stopped getting this message when he changed the hard drive cable. I then > | changed mine also, but no joy. It does not seem, as someone suggested then, > | to be a failing hard drive. > | > | Despite the massive FTPing I run scandisk and defrag often and there are > | few if any bad sectors. Performance is about what you might expect, ie > | after 6 or 7 hours of simultaneous internet, large Word docs and FTP, I > | start getting messages suggesting that i might like save my work and close > | some windows. Less time if I am listening to internet radio at the same > | time :) > | > | btw, this is w98 se. There are no conflicts in device manager. Lets see, > | virus scan is clean, and these problems occur regardless of the presense of > | adware, for which I do also scan regularly. > | > | Thanks for any ideas. > | > | Dana > | > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/lists.cfm?link=t:5 Subscription: http://www.houseoffusion.com/lists.cfm?link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5 Signup for the Fusion Authority news alert and keep up with the latest news in ColdFusion and related topics. http://www.fusionauthority.com/signup.cfm
