thanks :) you're cute when you blush :) Dana
Doug White writes: > [Blush] Been there done that! > > Problem #2 is less obvious, but I would be looking at the system BIOS as the > source. Either a BIOS setting, but if the hard drive is "auto-detected" then I > would probably be looking at replacing the BIOS battery on the motherboard, if > it is possible to do so. > > Another item is that Dell is pretty good about providing BIOS flash upgrades, > and you can check their site and see if there is an upgrade available for your > particular machine. > > ====================================== > Stop spam on your domain, use our gateway! > For hosting solutions http://www.clickdoug.com > Featuring Win2003 Enterprise, RedHat Linux, CFMX 6.1 and all databases. > ISP rated: http://www.forta.com/cf/isp/isp.cfm?isp_id=772 > Suggested corporate Anti-virus policy: http://www.dshield.org/antivirus.pdf > ====================================== > If you are not satisfied with my service, my job isn't done! > > ----- Original Message ----- > From: "Dana Tierney" <[EMAIL PROTECTED]> > To: "CF-Community" <[EMAIL PROTECTED]> > Sent: Monday, September 15, 2003 5:33 AM > Subject: Re: wierd Dell (or Adobe??) hardware issue. > > > | Doug, you are wonderful. Has anyone told you that yet today? ::hug:: > | I was so stuck on RAM if anything it never occured to me to search on > | *Adobe's* site for that message, wow. It makes perfect sense though, the > | operations that caused this were the ones that involved pixel by pixel > | editing, such as Color Replace, the Eraser, and the Paintbrush. > | Memory-intensive for sure. And yup, it's the right version. > | > | The work around will solve my immediate problem, them I can use this > | article to explain to Dell what the heck I am talking about. > | > | I think we can call that one diagnosed and worked around. And in record > | time, too. > | > | Since you had such sucess with that one, I don't suppose you have a theory > | on the second issue? (I'll still think you are wonderful if you don't, but > | I'll have to come up with a new adjective if you do :D ) > | > | Dana > | > | Doug White writes: > | > | > >From the Dell knowledgebase: > | > http://www.adobe.com/support/techdocs/2256a.htm > | > Adobe application crashes or freezes on Pentium 3 computer (Photoshop > 6.0-7.x or > | > Photoshop Album 1.x on Windows) > | > > | > Issue > | > Adobe Photoshop or Adobe Photoshop Album crashes with a blue or black > screen, > | > freezes, unexpectedly restarts, or displays a Program Error on a computer > that > | > has an Intel Pentium 3 processor. > | > > | > > | > Detail > | > If the computer manufacturer is Dell Computer Corporation, the system may > return > | > the error "Alert: Regulator Error." > | > > | > > | > Solution > | > > | > Contact the motherboard or computer manufacturer for assistance resolving > this > | > issue, which occurs because of an electrical problem on some motherboards. > | > > | > > | > Note: As a temporary workaround on some computers, you can disable the > | > extensions that optimize data movement in Photoshop or Photoshop Album. > | > Performance, however, will slow noticeably. > | > > | > > | > To disable the extensions in Photoshop: > | > 1. Exit from Photoshop. > | > 2. In Windows Explorer, move the Extensions folder from the Program > | > Files/Adobe/Photoshop [version]/Plug-Ins/Adobe Photoshop Only folder to a > | > location outside of the Adobe folder (for example, move it to the desktop). > | > 3. Restart Photoshop. > | > > | > > | > To disable the extensions in Photoshop Album: > | > 1. Exit from Photoshop Album. > | > 2. In Windows Explorer, move the MMXCore.8BX plug-in from the Program > | > Files/Adobe/Photoshop Album/Apps/Plugins folder to a location outside of the > | > Adobe folder (for example, move it to the desktop). > | > 3. Restart Photoshop Album. > | > > | > > | > Additional Information > | > > | > The electrical problem on the affected motherboards is triggered by computer > | > operations that use the pathway (called a bus) between the processor and the > RAM > | > for an excessive number of microseconds. This problem can be triggered by > the > | > operating system or other applications; however, it often appears when using > | > Photoshop or Photoshop Album because few other applications move memory as > | > rapidly as Photoshop or Photoshop Album does. > | > > | > > | > In Compaq Presario notebook computers, either the electrical problem cited > above > | > or an overheated display card may cause the screen to turn black or the > computer > | > to restart. > | > > | > > | > The electrical problem also occurs with Dell Optiplex GX1 computers and ASUS > | > P2B-F and P3B-F motherboards and possibly with other motherboards. > | > > | > > | > Background information > | > > | > The electrical problem on the affected motherboards is triggered by computer > | > operations that use the pathway (called a bus) between the processor and the > RAM > | > for an excessive number of microseconds. This problem can be triggered by > the > | > operating system or other applications; however, it often appears when using > | > Photoshop or Photoshop Album because few other applications move memory as > | > rapidly as Photoshop or process data as intensely as Photoshop Album during > | > certain operations. For example, when Photoshop Album generates thumbnails > while > | > importing files, it uses the MMXCore extension (MMXCore.8bx) extensively. > | > Because Photoshop Album requires more processor power when using the MMXCore > | > extension, the usage may trigger an electrical problem on some motherboards. > | > > | > > | > In Compaq Presario notebook computers, either the electrical problem cited > above > | > or an overheated display card may cause the screen to turn black or the > computer > | > to restart. > | > > | > > | > The electrical problem also occurs with Dell Optiplex GX1 computers and ASUS > | > P2B-F and P3B-F motherboards and possibly with other motherboards. > | > > | > > | > > | > > ------------------------------------------------------------------------------ > -- > | > > | > > | > ====================================== > | > Stop spam on your domain, use our gateway! > | > For hosting solutions http://www.clickdoug.com > | > Featuring Win2003 Enterprise, RedHat Linux, CFMX 6.1 and all databases. > | > ISP rated: http://www.forta.com/cf/isp/isp.cfm?isp_id=772 > | > Suggested corporate Anti-virus policy: http://www.dshield.org/antivirus.pdf > | > ====================================== > | > If you are not satisfied with my service, my job isn't done! > | > > | > ----- Original Message ----- > | > From: "Dana Tierney" <[EMAIL PROTECTED]> > | > To: "CF-Community" <[EMAIL PROTECTED]> > | > Sent: Monday, September 15, 2003 2:56 AM > | > Subject: wierd Dell (or Adobe??) hardware issue. > | > > | > > | > | well, I have cruised the Dell support forms and don't find these problems > | > | so let me ask you kind folks before I post there as I am impressed with > the > | > | ability of the list to find answers to strange questions. > | > | > | > | First, its an older Dell. 500 mhz I think, 256 ram, 40g HD. Micron, if > that > | > | tells anyone anything. > | > | > | > | 1) The symptom: black Dos-like screen that says Alert! Regulator Failure! > | > | > | > | Sounds really ugly, I am sure you will agree. It is accompanied by a total > | > | hardware freeze, no mouse, no keyboard, and in fact I have at times had to > | > | pull the power cord to get it to reboot. I have narrowed the circumstances > | > | where this happens to "editing jpegs at high magnification in Photoshop." > | > | Only. Which I find bizarre... the message makes it sound like the machine > | > | is overheating, definitely doing something hardware related anyway, I > | > | thought RAM possibly, but I have had the machine on for days, doing > massive > | > | uploads and downloads while playing winamp and surfing the internet, > | > | sending email and opening and closing huge text files (400 p Word docs) > and > | > | nada, I have been known to run out of resouces (often - :P) but never to > | > | overheat or to get this message. > | > | > | > | But let me try to clean up these really badly-scanned drawings, and > | > | kablooie. I can of course, refrain from using Photoshop. But this doesnt > | > | get my artwork ready. And dang, is there another package out there that > | > | does the same stuff? It would have to be free, too, or at least a trial > | > | version. I am familiar with Gimp but it's not all that intuitive and > | > | crashes, which is a bad things when you are making changes to big text > | > | files. > | > | > | > | > | > | 2) On boot, the computer says it can't find any hard drives, press F2 for > | > | setup and F1 to continue. If you press F1 the machine boots normally. > | > | Gel was having this issue earlier this year, but as I understand it he > | > | stopped getting this message when he changed the hard drive cable. I then > | > | changed mine also, but no joy. It does not seem, as someone suggested > then, > | > | to be a failing hard drive. > | > | > | > | Despite the massive FTPing I run scandisk and defrag often and there are > | > | few if any bad sectors. Performance is about what you might expect, ie > | > | after 6 or 7 hours of simultaneous internet, large Word docs and FTP, I > | > | start getting messages suggesting that i might like save my work and close > | > | some windows. Less time if I am listening to internet radio at the same > | > | time :) > | > | > | > | btw, this is w98 se. There are no conflicts in device manager. Lets see, > | > | virus scan is clean, and these problems occur regardless of the presense > of > | > | adware, for which I do also scan regularly. > | > | > | > | Thanks for any ideas. > | > | > | > | Dana > | > | > | > > | > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/lists.cfm?link=t:5 Subscription: http://www.houseoffusion.com/lists.cfm?link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5 Your ad could be here. Monies from ads go to support these lists and provide more resources for the community. http://www.fusionauthority.com/ads.cfm
