I've been complaining about CT for 2+ years on this list. My primary upset is the number of times a year they have to take my sites offline for 'server maintenance', 'server upgrade', 'circuit update', or some other retarded excuse they come up with. Thankfully I only pointed my low-end cheap clients to them who don't know the concept of the 5-9s. But the reality is that the servers in my basement have a better uptime that this commercial provider.
Infact I've makred CT as spam as I'm so tired of hearing how my site will be offline from 2-4am on Thursday so they can upgrade the flux compassitor. But you live and learn... I have to say that everyone who has jumped on the anti-CT bandwagon has provided sound arguments. They aren't just incessant rants. Furthermore, deleting issues from the forum is dishonest. Period. Rather than to delete the message, they should let the poster know that they are fixing the issue and ask the poster to respond to the thread once the issue is resolved. Which in my book is the very best press they could possibly get. (The reason I love my DSL company isnt because of uptime, infact I know other providers who are better in this area, its the fact that thier customer support is so on key that the issues get resolved quickly) -Adam On Tue, 29 Mar 2005 23:42:18 -0400, Abinidi Web Services <[EMAIL PROTECTED]> wrote: > If it was your intention to hurt CT, then I think you are accomplishing it. > People are really jumping on the anti-CT bandwagon here at CF-Talk, but you > might want to read the CT forums where they have been very open and honest > and refer to this CF-Talk post. > > http://www.crystaltech.com/forum/topic.asp?TOPIC_ID=10915 > > In reading some of the forums here, there have been MANY posts, by only a > FEW, making some pretty wild accusations. It’s just a little strange since > CT has been one of the leading providers for Windows and Cold Fusion hosting > and the first company suggested by many of the vendors we use. > > I was also very interested to see Tim Buntel (from what I read is the Project > Manager of Cold Fusion server) discuss that they were looking into CFMX7 and > the session issues in this thread > http://www.houseoffusion.com/cf_lists/messages.cfm/threadid=38982/forumid=4#198807 > It seems that CT must have a pretty good relationship with Macromedia and > the moment CT saw the issue reported the problem from day one as a CFMX7 or > JRUN issue. > > It seems that most of these comments started at the exact same time people > were seeing the session issues in CFMX7 and associated them with service > level issues by CT. In any case, I just wanted to post some of these links > as I have been a customer for over 5 years and have been very satisfied with > the service and the communication they have provided. > > I would like to commend Macromedia. There was a technical support person > from Macromedia whom I forgot their name who was posting in the CT forums > confirming the issues and gave updates on what things they were attempting to > do. On top of that, we got to see some posts Tim Buntel and getting that > level of communication from a company like Macromedia is amazing. > > In my perspective, I am pretty pleased with all the communication from CT and > the ability to get Macromeida involved. Again, only my 2 cents. > > > >Beware that if you post anything remotely negative in the CrytalTech forums, > >your post will be deleted! The very truthful accounting of facts I posted > >this morning was deleted without notice. > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Logware (www.logware.us): a new and convenient web-based time tracking application. Start tracking and documenting hours spent on a project or with a client with Logware today. Try it for free with a 15 day trial account. http://www.houseoffusion.com/banners/view.cfm?bannerid=67 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:200720 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
