On Sat, 25 Jul 2009 19:21:02 -0500, Rev. Stewart Marshall wrote:
>I think there is no question that Apple has figured out that Customer
>Service (Good customer service) is one way of keeping customers brand loyal.
>
>Would that many other companies would follow suit.
>
>Hats off to Apple for showing other companies what it means to go
>above and beyond.
HA! That's nothing. Ordered a couple of CDs from CD Baby, and this is
the level of service you can expect from them:
"Your CDs have been gently taken from our CD Baby shelves with
sterilized contamination-free gloves and placed onto a satin pillow.
A team of 50 employees inspected your CDs and polished them to make
sure they were in the best possible condition before mailing.
Our packing specialist from Japan lit a candle and a hush fell over
the crowd as he put your CDs into the finest gold-lined box that money
can buy.
We all had a wonderful celebration afterwards and the whole party
marched down the street to the post office where the entire town of
Portland waved "Bon Voyage!" to your package, on its way to you, in
our private CD Baby jet on this day, Tuesday, June 9th.
I hope you had a wonderful time shopping at CD Baby. We sure did. Your
picture is on our wall as "Customer of the Year." We're all
exhausted but can't wait for you to come back to CDBABY.COM!!
Thank you, thank you, thank you!
Sigh..."
Top *that* Steve Jobs!
--
R:\katan
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SOYLENT GREEN IS PEOPLE!!!
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