Thanks for all the information everyone. I think some people are just 
taking advantage. The owner has no tolerance for this but it's bad service 
to not give them any options. 

On Monday, February 25, 2013 1:28:05 PM UTC-8, Marie wrote:
>
> The problem is, our phone booths are not completely built out and so our 
> open space is the only place to take a conference call unless you want to 
> pay to use a room. We have had issues with customers taking advantage of 
> the phone booth issue and using a room anyway. Many talks and compromises 
> happened and we ended up with a solution: you can use one of the rooms as 
> long as it is not reserved up to 30 minutes for private calls until our 
> phone booths are finished. Still though, people take advantage and stay in 
> there for over an hour. Besides talking more with people I am not really 
> sure what we can do. There is no way I can allow them to use the room for 
> free that long given our current rules/pricing. Anyone had similar 
> experiences? 
>

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