Perfect. That's what we were just talking about! On Thursday, November 29, 2018 at 3:27:21 PM UTC-8, Carl Sullivan wrote: > > After a couple of tech bros did something similar in our space we made a > rule that your not allowed to be on site for more that 18 continuious > hours, as too much work can be dangerous to your health. > > On Friday, November 30, 2018 at 10:13:51 AM UTC+11, Aloma Loren wrote: >> >> This is perfect Alex, thank you and I agree. This is the only real issue >> we've had like this in 4.5 years and I'm committed to continuing our >> history of being trusting and flexible and assuming people have the best >> intentions until they prove otherwise. >> >> >> On Thursday, November 29, 2018 at 3:11:09 PM UTC-8, Alex Hillman wrote: >>> >>> I would keep your member handbook language simple: >>> >>> - meeting rooms and private spaces are not to be used as a living space. >>> doors can be closed or locked for privacy, but private spaces must remain >>> accessible to staff and leadership. (If this poses a security or privacy >>> risk please talk to us ahead of time and we can work something out!) >>> - all memberships and 24/7 access is a privilege not a right, and can be >>> revoked at the descretion of community leadership. >>> >>> The thing I am always very careful about is creating unnecessary >>> language and restrictions for the majority based on the outlier actions of >>> a single person. That kind of "scar tissue" exists in most rulebooks, where >>> you can read a rule and think "the only reason this is here is because some >>> idiot did that." >>> >>> Ultimately, I don't believe that the person you described in this >>> scenario wasn't going to be deterred by a certain string of words. Yes, >>> it's valuable to set expectations for everyone but remember when writing >>> new rules that this person was an exception, not the rule :) >>> >>> Alex >>> >>> On Thu, Nov 29, 2018 at 5:33 PM Aloma Loren <freephot...@gmail.com> >>> wrote: >>> >>>> Thank you for your suggestions but her office did have a window in the >>>> door. It had a blind that she could put down for some privacy but she also >>>> had a towel taped up to cover gaps so you couldn't see anything. I need >>>> some good wording for our handbook about this so any input for that would >>>> be awesome. >>>> >>>> >>>> On Thursday, November 29, 2018 at 2:23:08 PM UTC-8, Carl Sullivan wrote: >>>>> >>>>> Wow, what an ending. >>>>> >>>>> I know this is now resolved, in future you could benefit from >>>>> replacing what I am assuming is a solid door with a glass door. It sets a >>>>> better tone that while offices are "private work spaces", they are not >>>>> "private spaces", it mihgt be a good mental shift so that people like >>>>> Member X cannot completly divide their space from the rest of your >>>>> coworking community. >>>>> >>>>> On Tuesday, November 27, 2018 at 5:25:27 AM UTC+11, Aloma Loren wrote: >>>>>> >>>>>> We have a member, we'll call this member X. >>>>>> >>>>>> X moved into a private office a couple months ago. >>>>>> X gave 30 days notice that they will be out by the end of November, >>>>>> however, they want to continue their membership as a Flex Desk member so >>>>>> would still have 24/7 access to the space. >>>>>> >>>>>> It is clear from our security cameras X is here 24/7. Walks around >>>>>> the space in their socks, is always in the same clothes, looks like they >>>>>> don't shower... Hung a towel over the inside of the door to block any >>>>>> little space between the blinds. >>>>>> The other night the cameras showed the police here at 4:30am walking >>>>>> through the space with flashlights. X says they had a friend in here >>>>>> that >>>>>> got violent and they had to call the police. >>>>>> >>>>>> X refuses to let us show the office to new members. They claim they >>>>>> are on the phone and busy all day. They literally slammed the door in my >>>>>> office manager's face when she was trying to talk to her very kindly >>>>>> about >>>>>> this. >>>>>> >>>>>> Anyone dealt with this kind of situation before? >>>>>> >>>>>> I can handle not showing the office. I have a feeling it would not >>>>>> show well anyway. >>>>>> I do not feel comfortable with X still having access to the space >>>>>> after they move out of their office. >>>>>> Have you had to cancel a membership/refuse someone before? >>>>>> How do you word it? >>>>>> >>>>>> Any advice or just sharing of stories welcome. >>>>>> >>>>>> >>>>>> >>>>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "Coworking" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to coworking+...@googlegroups.com. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> -- >>> ------------------ The #1 mistake in community building is doing it by >>> yourself. Join the list: http://coworkingweekly.com Listen to the >>> podcast: http://dangerouslyawesome.com/podcast >>> >>
-- You received this message because you are subscribed to the Google Groups "Coworking" group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
