Thank you for your suggestions but her office did have a window in the 
door. It had a blind that she could put down for some privacy but she also 
had a towel taped up to cover gaps so you couldn't see anything. I need 
some good wording for our handbook about this so any input for that would 
be awesome.

On Thursday, November 29, 2018 at 2:23:08 PM UTC-8, Carl Sullivan wrote:
>
> Wow, what an ending.
>
> I know this is now resolved, in future you could benefit from replacing 
> what I am assuming is a solid door with a glass door. It sets a better tone 
> that while offices are "private work spaces", they are not "private 
> spaces", it mihgt be a good mental shift so that people like Member X 
> cannot completly divide their space from the rest of your coworking 
> community.
>
> On Tuesday, November 27, 2018 at 5:25:27 AM UTC+11, Aloma Loren wrote:
>>
>> We have a member, we'll call this member X.
>>
>> X moved into a private office a couple months ago. 
>> X gave 30 days notice that they will be out by the end of November, 
>> however, they want to continue their membership as a Flex Desk member so 
>> would still have 24/7 access to the space.
>>
>> It is clear from our security cameras X is here 24/7. Walks around the 
>> space in their socks, is always in the same clothes, looks like they don't 
>> shower... Hung a towel over the inside of the door to block any little 
>> space between the blinds. 
>> The other night the cameras showed the police here at 4:30am walking 
>> through the space with flashlights. X says they had a friend in here that 
>> got violent and they had to call the police.
>>
>> X refuses to let us show the office to new members. They claim they are 
>> on the phone and busy all day. They literally slammed the door in my office 
>> manager's face when she was trying to talk to her very kindly about this.
>>
>> Anyone dealt with this kind of situation before?
>>
>> I can handle not showing the office. I have a feeling it would not show 
>> well anyway.
>> I do not feel comfortable with X still having access to the space after 
>> they move out of their office. 
>> Have you had to cancel a membership/refuse someone before?
>> How do you word it?
>>
>> Any advice or just sharing of stories welcome.
>>
>>
>>
>>

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