You should open a ticket with your host if they're not providing
updates (even if it is only optional), you clearly don't have the
access to run steamcmd yourself (the install/update tool). The patch
is optional as clients do not require it to play on the server, so in
order to minimize disruption it can be applied whenever individual
servers want to (or possibly never, at least until the next mandatory
one, if they've already worked around it).

And while I understand your frustration, if you'd installed the server
yourself you would know how to update it, which is why I felt no need
to include instructions to that effect. However, having gone the easy
route of paying a GSP to host it, you're at their mercy and should be
having this conversation with their support channels, no one here can
offer anything but workarounds using server plugins.

On Sun, Jan 13, 2013 at 2:06 PM, Kenny <[email protected]> wrote:
> Pardon, how exactly do YOU update a server?  Please don't make assumptions.  
> I wouldn't have gone through the trouble of registering in half a dozen 
> places in order to get answers to this problem.
>
> Many (most?) Cs:go communities use "managed- server" hosts which provide only 
> ftp access and a web gui to install updates and to restart the server;  I do 
> not have access to our clan's server control panel outside of a crippled one 
> that only provides restart capability, but I'm told that there is no patch 
> pending.  Only mandatory ones have been pushed to the server panel in the 
> past.  So, we're not sure what to do.  Still wonder why this isn't a 
> mandatory update.   If there is another way to get access to the files, and 
> if ftp access also allows for updating core server files to be updated (this 
> I do not know- we may only have the ability to modify files in certain 
> folders -- and we certainly do not have ssh) then it would be helpful to know 
> where this patch has been archived...
>
> I realize that in part this is a host support issue, but it seems improper 
> that we should have to jump through hoops to get information about something 
> so fundamentally important.  I think the main problem here is the labeling of 
> the patch as optional when clearly it is necessary.    Optional means the 
> host doesn't have to provide it... But as evidenced, it is a show stopper, 
> and clearly a majority of community servers are still vulnerable days after 
> the patch was published........... This is not my area of expertise, but from 
> a purely observational perspective, I think it's safe to say that the problem 
> has not been solved if all of the top 20 North American community servers are 
> empty late on a saturday night.  I am not interested in 5v5 matchmaking 
> servers, but I have heard that some still aren't patched.
>
> -----Original Message-----
> From: Asher Baker <[email protected]>
> Sender: [email protected]
> Date: Sun, 13 Jan 2013 13:16:51
> To: <[email protected]>
> Reply-To: [email protected]
> Subject: Re: [Csgo_servers] mp_warmup_start/end exploit is now a big problem
>
> On Sun, Jan 13, 2013 at 12:01 PM, kdl_512 <[email protected]> wrote:
>> I can't speak to the technical details, though I suspect it was an honest
>> oversight with a trivial fix. The supposed hotfix was "shipped" quite
>> quickly. What shipped means or how one would use such a fix is unclear.
>
> Shipped means released, and you use it by updating your server like
> any other update.
>
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