On Wed 04 Aug 2021 at 14:00:25 -0400, Polyna-Maude Racicot-Summerside wrote:

> Hi,
> 
> On 2021-08-04 1:18 p.m., to...@tuxteam.de wrote:
> > On Wed, Aug 04, 2021 at 12:42:28PM -0400, Polyna-Maude Racicot-Summerside 
> > wrote:
> >> Hi,
> > 
> >> I don't know where you saw insinuation of malice.
> > 
> > for example:
> > 
> >   https://lists.debian.org/debian-user/2021/08/msg00167.html
> > 
> > but I do dislike the general tone. It is obvious that the OP is
> > having a hard time to express him/herself understandably, but
> > (s)he has made attempts at fixing that. Talk like "bad manners",
> > as other posters here have resorted to is downright hostile
> > in that context.
> > 
> Sorry, but it's more than a problem with expressing in English.
> Maybe you haven't followed all the different messages from all the user
> who answered him, tried giving him hint and more.
> 
> As I tried too, whatever language you use, we all know that structuring
> a message is important, answering when someone say "Hey there's info
> missing", etc... This is not only something related to "I don't speak
> English fluently"
> 
> For my part, a personal crisis refer to someone who "In expectation to
> get answer" will write the same question over again.
> 
> Regarding the "sophisticated trolling", let me express doubt about the
> feeling of hostility you may see there. I think you should review the
> level at which your trigger is raised, maybe some adjustment are needed.

I would suggest you stick to techniqual advice and ignore trying to
educate the user. It makes for shorter threads and less friction.

-- 
Brian.

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