Further testing revealed that use of the following command line:
SCANFILE C:\Progra~1\FSI\F-Prot\F-Prot.exe /TYPE /SILENT /NOMEM /ARCHIVE
/NOFLOPPY /NOBOOT /DUMB /REPORT=report.txt causes the error described and
that use of this following command line:
SCANFILE C:\Progra~1\FSI\F-Prot\fpcmd.exe /TYPE /SILENT /NOMEM /ARCHIVE
/NOBOOT /DUMB /REPORT=report.txt causes the same error but for the pfcmd.exe
program instead of the ntvdm.exe program.
It appears the virus program used controls the program reported by the error
report. This would lead me to suspect Microsoft has not fixed the desktop
heap issue related to Declude product use. Or, more so, that Declude has not
effectively addressed this issue in newer releases of their products.
The referred entry described by Ipswitch (IM-20020305-DM01) and Declude are
not in the Windows 2003 registry (at least I've not found it yet).
Note, we're currently using default settings for all areas in Imail 8.0
(SMTP, Queue Manager, etc.)

Terry


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Bill Landry
Sent: Monday, June 23, 2003 10:29 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] NTVDM.exe failed to initialize

Are you running the DOS or Windows version of F-Prot?  If the 32bit Windows
version, how do you have F-Prot setup in your virus.cfg file?  It should be
setup like:

C:\Progra~1\FSI\F-Prot\fpcmd.exe -TYPE -SILENT -NOMEM -ARCHIVE -NOBOOT -DUMB
 -REPORT=report.txt

using "fpcmd.exe" instead of "f-prot.exe".  This will allow you to take
advantage of the 32bit version of F-Prot instead of the 16bit version.  If
you are running the DOS version, I would recommend upgrading to the Windows
version.

Bill
----- Original Message -----
From: "Terry Parks" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, June 23, 2003 10:10 PM
Subject: [Declude.JunkMail] NTVDM.exe failed to initialize


> We're running Imail Version 8.0 with Hot Fix 1 and Declude Anti-virus
> (F-PROT), Anti-SPAM, HIJACK on a Windows 2003 Enterprise Server with dual
> CPU, 2GB of RAM and RAID 5. After running for over six hours we're seeing
> "NTVDM.EXE - The Application failed to initialize properly (0xc0000142)
> click on OK to terminate the application". Any ideas. (FYI - This box has
> over 14000 email accounts)
>
> Terry
>
>
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