It is indeed the "0xC0000142" in both cases.
Exact error messages are:
Using f-prot.exe command on SCANFILE line of virus.cfg file
NTVDM.exe - Application error: The application failed to initialize
properly (0xC0000142). Click on OK to terminate the application.
Using fpcmd.exe command on SCANFILE line of virus.cfg file
fpcmd.exe - Application error: The application failed to initialize
properly (0xC0000142). Click on OK to terminate the application.
Hope this helps.
Terry
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
Sent: Tuesday, June 24, 2003 11:32 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] NTVDM.exe failed to initialize
>Further testing revealed that use of the following command line:
>SCANFILE C:\Progra~1\FSI\F-Prot\F-Prot.exe /TYPE /SILENT /NOMEM /ARCHIVE
>/NOFLOPPY /NOBOOT /DUMB /REPORT=report.txt causes the error described and
>that use of this following command line:
>SCANFILE C:\Progra~1\FSI\F-Prot\fpcmd.exe /TYPE /SILENT /NOMEM /ARCHIVE
>/NOBOOT /DUMB /REPORT=report.txt causes the same error but for the
pfcmd.exe
>program instead of the ntvdm.exe program.
That is *very* unusual. All the NTVDM errors I've seen are 100% related to
16-bit processes, and go away with 32-bit processes (like fpcmd.exe).
>It appears the virus program used controls the program reported by the
error
>report. This would lead me to suspect Microsoft has not fixed the desktop
>heap issue related to Declude product use. Or, more so, that Declude has
not
>effectively addressed this issue in newer releases of their products.
>The referred entry described by Ipswitch (IM-20020305-DM01) and Declude are
>not in the Windows 2003 registry (at least I've not found it yet).
You're running Windows 2003? That could well be the problem -- I'm not
aware of anyone else running IMail on it yet. Small things can make a
difference here -- for example, if Windows 2003 turns off short filenames
by default, some command line virus scanners won't work properly.
What is the *exact* error message you are getting? If it has "0xC0000142"
in it, it's the "Microsoft Mystery Heap" issue, and there are some ways to
deal with the problem. If it doesn't have "0xC0000142" in it, it's a
different issue than the Mystery Heap issue.
-Scott
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