>- see footer for list info -<
....and what did MM UK say?

On 28/11/05, Gary F <[EMAIL PROTECTED]> wrote:
> >- see footer for list info -<
> Terry, I just realised it's you! This is [EMAIL PROTECTED] (Though I haven't
> logged on for 6 months!). I disabled DEP for the installer as the technote
> suggested and CF installed on one of my servers but not on the others. I
> then uninstalled CF on the machine that it installed on, rebooted, then
> tried to install again. It failed. The initial success must have been
> another one of those one-off flukey installs that happen 1/10 times.
>
> Just got a reply from Macromedia UK after a lot of effort to get them to
> talk to me.
>
>
> > Dear Gary
> >
> > Regarding your ColdFusion 7 installation issue, unfortunately server
> > support is only provided in the United States. I passed your query onto the
> > Technical Support Team, but they are not specialized in server products and
> > are not able to help you further.
> >
>  What is it with Macromedia? Any other company would have logged my problem
> and put an engineer on the job to sort it out by now. My client is a
> government organisation, I can't say any more than that, but when I told MM
> they still didn't care. If this project gets cancelled or the technology is
> changed there may be some red faces at MM or Adobe when them in the ivory
> tower (management) finds out. I'd call up management if only I knew who to
> speak to. There was a product manager in the UK called Franklin or someone
> but I think he's left now.
>
> Cheers,
>
> Gary.
>
>
>
> On Mon, 28 Nov 2005 14:06 +0000 (GMT Standard Time), Terry Riley <
> [EMAIL PROTECTED]> wrote:
> >
> > >- see footer for list info -<
> > Nothing to do with
> >
> > http://www.macromedia.com/go/b39c1803
> >
> > which *was* a problem on my recent instal of 6.1 onto WS2003? Happily, it
> > was one I was ready for...
> >
> > Terry
> >
> > ----- Original Message -----
> >
> > > >- see footer for list info -<
> > > Hi everyone. I'm new to this list but have been using CF for 9 years
> > > now.
> > > I've encountered a major problem that causes the trial version of
> > > CF7.01 to
> > > repeatedly fail on installation on Windows 2003 Server with SP1. I
> > > realise
> > > there's a technote about SP1 issues (that's SP1 slipstreamed which I'm
> > > using, not SP1 applied after initial installation) but the rather
> > > ridiculous
> > > solution given doesn't work. http://www.macromedia.com/go/228c3aaa
> > >
> > > The errors in the CF install log are always:
> > >
> > > ANT Script Error:
> > > Status: ERROR
> > > Additional Notes: ERROR - jrun.xmljava.io.FileNotFoundException:
> > > C:\JRun4\tmpmove.bat (Access is denied)
> > >
> > > and also...
> > >
> > > Web Server Connector Configuration Error
> > > Status: ERROR
> > > Additional Notes: ERROR - JNDI port 2902 for server cfusion is not
> > > active
> > >
> > > I have tried at least 40 times on VMware servers via RDP running Win2003
> > > Enterprise (trial) and not via RDP running 2003 Standard (fully
> > > licensed)
> > > and directly on a physical machine running Win2003 Enterprise (trial). I
> > > have tried combinations of single and multi server CF options and
> > > selecting
> > > 30-day Trial and Developer Edition. The only success I've had (about 3
> > > out
> > > of 40 attempts) is when Developer Edition is selected and IIS web
> > > extensions
> > > have been enabled prior to installation. Even this approach is random in
> > > success.
> > >
> > > I'm sure everyone can appreciate that such an inconsistent and
> > > unreliable
> > > situation can't be allowed to progress to a full production environment.
> > > Macromedia US refuses to help unless I spend $500 on a support ticket.
> > > What
> > > other company charges money to accept a bug report? They won't even log
> > > the
> > > fact that it's a bug or pass my problem onto anyone in tech support.
> > > Despite
> > > the fortune that my clients have spent with CF licenses and support
> > > contracts in the past Macromedia don't want to know. .NET is calling me
> > > louder than ever and at a time I have zero faith in Macromedia and CF
> > > I'm in
> > > a rather difficult situation as I've committed my current project to
> > > using
> > > CF. Obviously I can't buy the licenses for this project until
> > > Macromedia can
> > > get CF to install on a standard Win2003 SP1 machine. Why burn all that
> > > money
> > > for nothing?
> > >
> > > If anyone has experienced this or knows of a reliable workaround or
> > > knows of
> > > someone in Macromedia who will listen, please let me know. There doesn't
> > > seem to be anyone at Macromedia UK who is responsible for CF which is
> > > bizarre.
> > >
> > > Much appreciated,
> > > Gary.
> >
> > _______________________________________________
> >
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--
Niklas Richardson
Prismix Ltd

Flex and ColdFusion Experts!
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