>- see footer for list info -< Don't hold your breath. Most of the support people I have spoken to have known less than me, and I have ended up solving the problem and explaining it to them.
They released a tech-note on installing multiple instances and working around the problems with windows services and jvm.config thanks to the information I gave them, nice of them to give me credit on the tech-note (NOT), especially seeing as they got it wrong the first timer and I corrected it for them. Russ -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary F Sent: 28 November 2005 16:33 To: Coldfusion Development Subject: Re: [CF-Dev] CF7 doesn't install on Win2003 with SP1 >- see footer for list info -< Niklas, MM UK told me they don't have anyone in the UK with server knowledge and I should contact the US (after sending me lame info about how to download evaluation software correctly!). Since then I called MM UK on the phone and asked to speak to a sales manager. Who else would be eager to please a customer in order to get some sales? Exactly! :-) I spoke to a cheerful lady called Bengta Jordan who sounded very concerned about the treatment I received and asked me to email her all the info and she'll raise an internal support request. She mention Andrew Fisher - not sure who he is? Anyway, hopefully someone will get back to me soon otherwise I'll have to take a crash course in BlueDragon. Cheers, Gary On 11/28/05, Niklas Richardson <[EMAIL PROTECTED]> wrote: > > >- see footer for list info -< > ....and what did MM UK say? > > On 28/11/05, Gary F <[EMAIL PROTECTED]> wrote: > > >- see footer for list info -< > > Terry, I just realised it's you! This is [EMAIL PROTECTED] (Though I > > haven't logged on for 6 months!). I disabled DEP for the installer > > as the > technote > > suggested and CF installed on one of my servers but not on the > > others. I then uninstalled CF on the machine that it installed on, > > rebooted, then tried to install again. It failed. The initial > > success must have been another one of those one-off flukey installs that happen 1/10 times. > > > > Just got a reply from Macromedia UK after a lot of effort to get > > them to talk to me. > > > > > > > Dear Gary > > > > > > Regarding your ColdFusion 7 installation issue, unfortunately > > > server support is only provided in the United States. I passed > > > your query > onto the > > > Technical Support Team, but they are not specialized in server > products and > > > are not able to help you further. > > > > > What is it with Macromedia? Any other company would have logged my > problem > > and put an engineer on the job to sort it out by now. My client is a > > government organisation, I can't say any more than that, but when I > > told > MM > > they still didn't care. If this project gets cancelled or the > > technology > is > > changed there may be some red faces at MM or Adobe when them in the > ivory > > tower (management) finds out. I'd call up management if only I knew > > who > to > > speak to. There was a product manager in the UK called Franklin or > someone > > but I think he's left now. > > > > Cheers, > > > > Gary. > > > > > > > > On Mon, 28 Nov 2005 14:06 +0000 (GMT Standard Time), Terry Riley < > > [EMAIL PROTECTED]> wrote: > > > > > > >- see footer for list info -< > > > Nothing to do with > > > > > > http://www.macromedia.com/go/b39c1803 > > > > > > which *was* a problem on my recent instal of 6.1 onto WS2003? > > > Happily, > it > > > was one I was ready for... > > > > > > Terry > > > > > > ----- Original Message ----- > > > > > > > >- see footer for list info -< > > > > Hi everyone. I'm new to this list but have been using CF for 9 > > > > years now. > > > > I've encountered a major problem that causes the trial version > > > > of > > > > CF7.01 to > > > > repeatedly fail on installation on Windows 2003 Server with SP1. > > > > I realise there's a technote about SP1 issues (that's SP1 > > > > slipstreamed which > I'm > > > > using, not SP1 applied after initial installation) but the > > > > rather ridiculous solution given doesn't work. > > > > http://www.macromedia.com/go/228c3aaa > > > > > > > > The errors in the CF install log are always: > > > > > > > > ANT Script Error: > > > > Status: ERROR > > > > Additional Notes: ERROR - jrun.xmljava.io.FileNotFoundException: > > > > C:\JRun4\tmpmove.bat (Access is denied) > > > > > > > > and also... > > > > > > > > Web Server Connector Configuration Error > > > > Status: ERROR > > > > Additional Notes: ERROR - JNDI port 2902 for server cfusion is > > > > not active > > > > > > > > I have tried at least 40 times on VMware servers via RDP running > Win2003 > > > > Enterprise (trial) and not via RDP running 2003 Standard (fully > > > > licensed) > > > > and directly on a physical machine running Win2003 Enterprise > (trial). I > > > > have tried combinations of single and multi server CF options > > > > and selecting 30-day Trial and Developer Edition. The only > > > > success I've had (about > 3 > > > > out > > > > of 40 attempts) is when Developer Edition is selected and IIS > > > > web extensions have been enabled prior to installation. Even > > > > this approach is > random in > > > > success. > > > > > > > > I'm sure everyone can appreciate that such an inconsistent and > > > > unreliable situation can't be allowed to progress to a full > > > > production > environment. > > > > Macromedia US refuses to help unless I spend $500 on a support > ticket. > > > > What > > > > other company charges money to accept a bug report? They won't > > > > even > log > > > > the > > > > fact that it's a bug or pass my problem onto anyone in tech support. > > > > Despite > > > > the fortune that my clients have spent with CF licenses and > > > > support contracts in the past Macromedia don't want to know. > > > > .NET is calling > me > > > > louder than ever and at a time I have zero faith in Macromedia > > > > and > CF > > > > I'm in > > > > a rather difficult situation as I've committed my current > > > > project to using CF. Obviously I can't buy the licenses for this > > > > project until Macromedia can get CF to install on a standard > > > > Win2003 SP1 machine. Why burn all > that > > > > money > > > > for nothing? > > > > > > > > If anyone has experienced this or knows of a reliable workaround > > > > or knows of someone in Macromedia who will listen, please let me > > > > know. There > doesn't > > > > seem to be anyone at Macromedia UK who is responsible for CF > > > > which > is > > > > bizarre. > > > > > > > > Much appreciated, > > > > Gary. > > > > > > _______________________________________________ > > > > > > For details on ALL mailing lists and for joining or leaving lists, > > > go > to > > > http://list.cfdeveloper.co.uk/mailman/listinfo > > > > > > -- > > > CFDeveloper Sponsors:- > > > >- Hosting provided by www.cfmxhosting.co.uk -< > > > >- Forum provided by www.fusetalk.com -< > > > >- DHTML Menus provided by www.APYCOM.com -< > > > >- Lists hosted by www.Gradwell.com -< > > > >- CFdeveloper is run by Russ Michaels, feel free to volunteer > > > >your > help > > > -< > > > > > _______________________________________________ > > > > For details on ALL mailing lists and for joining or leaving lists, > > go to > http://list.cfdeveloper.co.uk/mailman/listinfo > > > > -- > > CFDeveloper Sponsors:- > > >- Hosting provided by www.cfmxhosting.co.uk -< > > >- Forum provided by www.fusetalk.com -< > > >- DHTML Menus provided by www.APYCOM.com -< > > >- Lists hosted by www.Gradwell.com -< > > >- CFdeveloper is run by Russ Michaels, feel free to volunteer your > > >help > -< > > > > > -- > Niklas Richardson > Prismix Ltd > > Flex and ColdFusion Experts! > _______________________________________________ > > For details on ALL mailing lists and for joining or leaving lists, go > to http://list.cfdeveloper.co.uk/mailman/listinfo > > -- > CFDeveloper Sponsors:- > >- Hosting provided by www.cfmxhosting.co.uk -< > >- Forum provided by www.fusetalk.com -< > >- DHTML Menus provided by www.APYCOM.com -< > >- Lists hosted by www.Gradwell.com -< > >- CFdeveloper is run by Russ Michaels, feel free to volunteer your > >help > -< > _______________________________________________ For details on ALL mailing lists and for joining or leaving lists, go to http://list.cfdeveloper.co.uk/mailman/listinfo -- CFDeveloper Sponsors:- >- Hosting provided by www.cfmxhosting.co.uk -< >- Forum provided by www.fusetalk.com -< >- DHTML Menus provided by www.APYCOM.com -< >- Lists hosted by www.Gradwell.com -< >- CFdeveloper is run by Russ Michaels, feel free to volunteer your help >-< _______________________________________________ For details on ALL mailing lists and for joining or leaving lists, go to http://list.cfdeveloper.co.uk/mailman/listinfo -- CFDeveloper Sponsors:- >- Hosting provided by www.cfmxhosting.co.uk -< >- Forum provided by www.fusetalk.com -< >- DHTML Menus provided by www.APYCOM.com -< >- Lists hosted by www.Gradwell.com -< >- CFdeveloper is run by Russ Michaels, feel free to volunteer your help -<
