>- see footer for list info -< I would like to see the result of this particular problem posted.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy Allan Sent: 28 November 2005 22:16 To: Coldfusion Development Subject: Re: [CF-Dev] CF7 doesn't install on Win2003 with SP1 >- see footer for list info -< Gary, As this is an installation issue, support is free, so you don't need to worry about the $500. As an aside, I hope you don't mind but I've passed on your name/email to Andrew Robinson of Macromedia UK so as to get this escalated for you. I can also provide you with his contact details if you want to ping me off-list? If anyone else is in the same boat, again ping me off list and I'll get you hooked up with Andrew (I'd obviously rather not just give out his details here without permisison). Andy Gary F wrote: >>- see footer for list info -< >> >> >Niklas, MM UK told me they don't have anyone in the UK with server >knowledge and I should contact the US (after sending me lame info about >how to download evaluation software correctly!). > >Since then I called MM UK on the phone and asked to speak to a sales >manager. Who else would be eager to please a customer in order to get >some sales? Exactly! :-) I spoke to a cheerful lady called Bengta >Jordan who sounded very concerned about the treatment I received and >asked me to email her all the info and she'll raise an internal support >request. She mention Andrew Fisher - not sure who he is? > >Anyway, hopefully someone will get back to me soon otherwise I'll have >to take a crash course in BlueDragon. > >Cheers, >Gary > > >On 11/28/05, Niklas Richardson <[EMAIL PROTECTED]> wrote: > > >>>- see footer for list info -< >>> >>> >>....and what did MM UK say? >> >>On 28/11/05, Gary F <[EMAIL PROTECTED]> wrote: >> >> >>>>- see footer for list info -< >>>> >>>> >>>Terry, I just realised it's you! This is [EMAIL PROTECTED] (Though I >>>haven't logged on for 6 months!). I disabled DEP for the installer as >>>the >>> >>> >>technote >> >> >>>suggested and CF installed on one of my servers but not on the >>>others. I then uninstalled CF on the machine that it installed on, >>>rebooted, then tried to install again. It failed. The initial success >>>must have been another one of those one-off flukey installs that happen 1/10 times. >>> >>>Just got a reply from Macromedia UK after a lot of effort to get them >>>to talk to me. >>> >>> >>> >>> >>>>Dear Gary >>>> >>>>Regarding your ColdFusion 7 installation issue, unfortunately server >>>>support is only provided in the United States. I passed your query >>>> >>>> >>onto the >> >> >>>>Technical Support Team, but they are not specialized in server >>>> >>>> >>products and >> >> >>>>are not able to help you further. >>>> >>>> >>>> >>> What is it with Macromedia? Any other company would have logged my >>> >>> >>problem >> >> >>>and put an engineer on the job to sort it out by now. My client is a >>>government organisation, I can't say any more than that, but when I >>>told >>> >>> >>MM >> >> >>>they still didn't care. If this project gets cancelled or the >>>technology >>> >>> >>is >> >> >>>changed there may be some red faces at MM or Adobe when them in the >>> >>> >>ivory >> >> >>>tower (management) finds out. I'd call up management if only I knew >>>who >>> >>> >>to >> >> >>>speak to. There was a product manager in the UK called Franklin or >>> >>> >>someone >> >> >>>but I think he's left now. >>> >>>Cheers, >>> >>>Gary. >>> >>> >>> >>>On Mon, 28 Nov 2005 14:06 +0000 (GMT Standard Time), Terry Riley < >>>[EMAIL PROTECTED]> wrote: >>> >>> >>>>>- see footer for list info -< >>>>> >>>>> >>>>Nothing to do with >>>> >>>>http://www.macromedia.com/go/b39c1803 >>>> >>>>which *was* a problem on my recent instal of 6.1 onto WS2003? >>>>Happily, >>>> >>>> >>it >> >> >>>>was one I was ready for... >>>> >>>>Terry >>>> >>>>----- Original Message ----- >>>> >>>> >>>> >>>>>>- see footer for list info -< >>>>>> >>>>>> >>>>>Hi everyone. I'm new to this list but have been using CF for 9 >>>>>years now. >>>>>I've encountered a major problem that causes the trial version of >>>>>CF7.01 to >>>>>repeatedly fail on installation on Windows 2003 Server with SP1. I >>>>>realise there's a technote about SP1 issues (that's SP1 >>>>>slipstreamed which >>>>> >>>>> >>I'm >> >> >>>>>using, not SP1 applied after initial installation) but the rather >>>>>ridiculous solution given doesn't work. >>>>>http://www.macromedia.com/go/228c3aaa >>>>> >>>>>The errors in the CF install log are always: >>>>> >>>>>ANT Script Error: >>>>>Status: ERROR >>>>>Additional Notes: ERROR - jrun.xmljava.io.FileNotFoundException: >>>>>C:\JRun4\tmpmove.bat (Access is denied) >>>>> >>>>>and also... >>>>> >>>>>Web Server Connector Configuration Error >>>>>Status: ERROR >>>>>Additional Notes: ERROR - JNDI port 2902 for server cfusion is not >>>>>active >>>>> >>>>>I have tried at least 40 times on VMware servers via RDP running >>>>> >>>>> >>Win2003 >> >> >>>>>Enterprise (trial) and not via RDP running 2003 Standard (fully >>>>>licensed) >>>>>and directly on a physical machine running Win2003 Enterprise >>>>> >>>>> >>(trial). I >> >> >>>>>have tried combinations of single and multi server CF options and >>>>>selecting 30-day Trial and Developer Edition. The only success I've >>>>>had (about >>>>> >>>>> >>3 >> >> >>>>>out >>>>>of 40 attempts) is when Developer Edition is selected and IIS web >>>>>extensions have been enabled prior to installation. Even this >>>>>approach is >>>>> >>>>> >>random in >> >> >>>>>success. >>>>> >>>>>I'm sure everyone can appreciate that such an inconsistent and >>>>>unreliable situation can't be allowed to progress to a full >>>>>production >>>>> >>>>> >>environment. >> >> >>>>>Macromedia US refuses to help unless I spend $500 on a support >>>>> >>>>> >>ticket. >> >> >>>>>What >>>>>other company charges money to accept a bug report? They won't even >>>>> >>>>> >>log >> >> >>>>>the >>>>>fact that it's a bug or pass my problem onto anyone in tech support. >>>>>Despite >>>>>the fortune that my clients have spent with CF licenses and support >>>>>contracts in the past Macromedia don't want to know. .NET is >>>>>calling >>>>> >>>>> >>me >> >> >>>>>louder than ever and at a time I have zero faith in Macromedia and >>>>> >>>>> >>CF >> >> >>>>>I'm in >>>>>a rather difficult situation as I've committed my current project >>>>>to using CF. Obviously I can't buy the licenses for this project >>>>>until Macromedia can get CF to install on a standard Win2003 SP1 >>>>>machine. Why burn all >>>>> >>>>> >>that >> >> >>>>>money >>>>>for nothing? >>>>> >>>>>If anyone has experienced this or knows of a reliable workaround or >>>>>knows of someone in Macromedia who will listen, please let me know. >>>>>There >>>>> >>>>> >>doesn't >> >> >>>>>seem to be anyone at Macromedia UK who is responsible for CF which >>>>> >>>>> >>is >> >> >>>>>bizarre. >>>>> >>>>>Much appreciated, >>>>>Gary. >>>>> >>>>> >>>>_______________________________________________ >>>> >>>>For details on ALL mailing lists and for joining or leaving lists, >>>>go >>>> >>>> >>to >> >> >>>>http://list.cfdeveloper.co.uk/mailman/listinfo >>>> >>>>-- >>>>CFDeveloper Sponsors:- >>>> >>>> >>>>>- Hosting provided by www.cfmxhosting.co.uk -< >>>>>- Forum provided by www.fusetalk.com -< >>>>>- DHTML Menus provided by www.APYCOM.com -< >>>>>- Lists hosted by www.Gradwell.com -< >>>>>- CFdeveloper is run by Russ Michaels, feel free to volunteer your >>>>> >>>>> >>help >> >> >>>>-< >>>> >>>> >>>> >>>_______________________________________________ >>> >>>For details on ALL mailing lists and for joining or leaving lists, go >>>to >>> >>> >>http://list.cfdeveloper.co.uk/mailman/listinfo >> >> >>>-- >>>CFDeveloper Sponsors:- >>> >>> >>>>- Hosting provided by www.cfmxhosting.co.uk -< >>>>- Forum provided by www.fusetalk.com -< >>>>- DHTML Menus provided by www.APYCOM.com -< >>>>- Lists hosted by www.Gradwell.com -< >>>>- CFdeveloper is run by Russ Michaels, feel free to volunteer your >>>>help >>>> >>>> >>-< >> >> >>-- >>Niklas Richardson >>Prismix Ltd >> >>Flex and ColdFusion Experts! >>_______________________________________________ >> >>For details on ALL mailing lists and for joining or leaving lists, go >>to http://list.cfdeveloper.co.uk/mailman/listinfo >> >>-- >>CFDeveloper Sponsors:- >> >> >>>- Hosting provided by www.cfmxhosting.co.uk -< >>>- Forum provided by www.fusetalk.com -< >>>- DHTML Menus provided by www.APYCOM.com -< >>>- Lists hosted by www.Gradwell.com -< >>>- CFdeveloper is run by Russ Michaels, feel free to volunteer your >>>help >>> >>> >>-< >> >> >> >_______________________________________________ > >For details on ALL mailing lists and for joining or leaving lists, go >to http://list.cfdeveloper.co.uk/mailman/listinfo > >-- >CFDeveloper Sponsors:- > > >>- Hosting provided by www.cfmxhosting.co.uk -< >>- Forum provided by www.fusetalk.com -< >>- DHTML Menus provided by www.APYCOM.com -< >>- Lists hosted by www.Gradwell.com -< >>- CFdeveloper is run by Russ Michaels, feel free to volunteer your >>help -< >> >> -- [EMAIL PROTECTED] www.creative-restraint.co.uk www.scottishcfug.com _______________________________________________ For details on ALL mailing lists and for joining or leaving lists, go to http://list.cfdeveloper.co.uk/mailman/listinfo -- CFDeveloper Sponsors:- >- Hosting provided by www.cfmxhosting.co.uk -< >- Forum provided by www.fusetalk.com -< >- DHTML Menus provided by www.APYCOM.com -< >- Lists hosted by www.Gradwell.com -< >- CFdeveloper is run by Russ Michaels, feel free to volunteer your help >-< _______________________________________________ For details on ALL mailing lists and for joining or leaving lists, go to http://list.cfdeveloper.co.uk/mailman/listinfo -- CFDeveloper Sponsors:- >- Hosting provided by www.cfmxhosting.co.uk -< >- Forum provided by www.fusetalk.com -< >- DHTML Menus provided by www.APYCOM.com -< >- Lists hosted by www.Gradwell.com -< >- CFdeveloper is run by Russ Michaels, feel free to volunteer your help -<
