I am of 2 minds, but I tend to agree. On the one hand, it's definitely the preference that we use the mailing lists for the reasons you stated (and also because not everyone has access to slack generally). On the other hand, I think an interactive medium like Slack has a lot of advantages in terms of user satisfaction. Ultimately, though, we may satisfy 1 user at the cost of not persisting the discussion and satisfying many users.
I'll go along with a specific preference to drive more discussion to the mailing list. Casey On Mon, Oct 22, 2018 at 12:18 PM Nick Allen <n...@nickallen.org> wrote: > It seems that we are seeing a lot of Metron usage and support questions on > the Slack Channel. > These are questions that previously would have been directed to the User or > Dev mailing lists. Since this is occurring in the Slack Channel, the > conversations are not archived. > > In my opinion, this is not good for the Metron community. Having this > persisted in a discoverable form (like a mailing list archive) not only > helps support current users, but also helps *potential* users understand > how Metron is being used. > > Does anyone else agree or disagree? At a minimum, I feel we need to do > something to direct these conversations back to the mailing list. >
