I just want to point out that we currently have 32 members in the Metron Slack channel which I personally think is a great sign. This is good from a community perspective and helps foster interactive sessions where required. >From an archival and broader reach point of view, I do think there's something to be said about using the mailing list. It's also easier to link to Q/A threads from the mailing list archives and do searches. As such, I would also go along with Nick's suggestion and urge members to prefer the user/dev list where possible.
On Mon, Oct 22, 2018 at 10:51 AM Justin Leet <justinjl...@gmail.com> wrote: > If we want to push more discussion to the dev list, my obvious follow up > question then is "What are we hoping to get out of Slack/irc/other > interactive medium?". What discussion would we even want on there, if we > can't have decisions and don't want usage/support? > > On Mon, Oct 22, 2018 at 12:44 PM Casey Stella <ceste...@gmail.com> wrote: > > > I am of 2 minds, but I tend to agree. On the one hand, it's definitely > the > > preference that we use the mailing lists for the reasons you stated (and > > also because not everyone has access to slack generally). On the other > > hand, I think an interactive medium like Slack has a lot of advantages in > > terms of user satisfaction. Ultimately, though, we may satisfy 1 user at > > the cost of not persisting the discussion and satisfying many users. > > > > I'll go along with a specific preference to drive more discussion to the > > mailing list. > > > > Casey > > > > On Mon, Oct 22, 2018 at 12:18 PM Nick Allen <n...@nickallen.org> wrote: > > > > > It seems that we are seeing a lot of Metron usage and support questions > > on > > > the Slack Channel. > > > These are questions that previously would have been directed to the > User > > or > > > Dev mailing lists. Since this is occurring in the Slack Channel, the > > > conversations are not archived. > > > > > > In my opinion, this is not good for the Metron community. Having this > > > persisted in a discoverable form (like a mailing list archive) not only > > > helps support current users, but also helps *potential* users > understand > > > how Metron is being used. > > > > > > Does anyone else agree or disagree? At a minimum, I feel we need to do > > > something to direct these conversations back to the mailing list. > > > > > >
