Is this too hard?
https://bugzilla.osafoundation.org/enter_bug.cgi?product=Chandler&format=guided
When I click on that, I get a login screen and need to create an account. I know account creation on bugzilla has dissuaded me from filing opensource bugs before. Requiring an email address but not a full-fledged account creation might be a good system. I wonder if bugzilla supports that though.
brendan
We need almost all of the info, but there of course are different ways
to ask for it, and gather some of it automatically. The less information
there is in the bug report, the more work it is for us to try and figure
out what to do with it.
I really do think an email address should be required. When you take a
random person reporting a bug (possibly the first time in their life),
they are just not going to be filing a usable report. There needs to be
some back and forth between the reporter and us to figure out what the
issue is exactly and how to reproduce it. Without the email, I fear we
would just be wasting time with unintelligent reports that we eventually
need to close as INVALID.
Now the "talkback" tool that I will be working on for 0.7 is something
that could be anonymous (although email address can be provided) -
basically a crash report or similar tool for Chandler. The idea with
this tool is that it automatically gathers much of the data needed to
fix a bug, so bad user comments don't matter so much. Also, the idea
with this thing is that lots of reports will be aggregated and we would
be working on the most frequently reported issues and ignoring
everything else.
But its just not good to ignore regular bug reports.
--
Heikki Toivonen
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