If you have no-brainer bug data entry then we will need someone to walk thru them and weed out all of the chaff.
On Jan 12, 2006, at 6:04 PM, Philippe Bossut wrote:
+1 on Alec's proposal. We should log a Bugzilla record and put that on the schedule somewhere.Cheers, - Philippe Alec Flett wrote:Heikki Toivonen wrote:Is this too hard?https://bugzilla.osafoundation.org/enter_bug.cgi? product=Chandler&format=guidedYes.This is what I think we need: A web form with no more than 5 fields and a submit button. That's it. No multi-part account-creation and searching for previous bugs. 5 fields seems like a good maximum, I'd say even fewer is better. One of those fields should be an optional e-mail address, and one of those fields needs to be a free form comment area.The only other things that I think we'd want to collect are: 1) platform - mac/win/linux - that's it, nothing else 2) type of feedback - bug, suggestion, complaint, etc3) short description for our own records so we could view them in a table UI...There must be some open-source CGIs for doing just this somewhere... AlecWe need almost all of the info, but there of course are different ways to ask for it, and gather some of it automatically. The less information there is in the bug report, the more work it is for us to try and figureout what to do with it.I really do think an email address should be required. When you take a random person reporting a bug (possibly the first time in their life), they are just not going to be filing a usable report. There needs to be some back and forth between the reporter and us to figure out what the issue is exactly and how to reproduce it. Without the email, I fear we would just be wasting time with unintelligent reports that we eventuallyneed to close as INVALID.Now the "talkback" tool that I will be working on for 0.7 is somethingthat could be anonymous (although email address can be provided) - basically a crash report or similar tool for Chandler. The idea with this tool is that it automatically gathers much of the data needed to fix a bug, so bad user comments don't matter so much. Also, the ideawith this thing is that lots of reports will be aggregated and we wouldbe working on the most frequently reported issues and ignoring everything else. But its just not good to ignore regular bug reports.--------------------------------------------------------------------- ---_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Open Source Applications Foundation "Dev" mailing list http://lists.osafoundation.org/mailman/listinfo/dev---------------------------------------------------------------------- --_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Open Source Applications Foundation "Dev" mailing list http://lists.osafoundation.org/mailman/listinfo/dev_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Open Source Applications Foundation "Dev" mailing list http://lists.osafoundation.org/mailman/listinfo/dev
--- Bear Build and Release Engineer Open Source Applications Foundation (OSAF) [EMAIL PROTECTED] http://www.osafoundation.org [EMAIL PROTECTED] http://code-bear.com PGP Fingerprint = 9996 719F 973D B11B E111 D770 9331 E822 40B3 CD29
PGP.sig
Description: This is a digitally signed message part
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Open Source Applications Foundation "Dev" mailing list http://lists.osafoundation.org/mailman/listinfo/dev
