Did you upgrade your OTRS or is it the initial installation? On 08.04.2015 07:57, Ali Umair wrote: > Hi, > > - Browser *(Client Browser firfox and chrome)* > - OS *(Client browser linx and OTRS running on Linux)* > - OTRS Version *(3.0.6)* > - What Host (Linux, Win) *Host is linux* > - Webserver *(Apache)* > - Is anything in the logs (apache / nginx error log) and OTRS Log that > maybe related to you action > - when does the error occur? > * > When i hit on Login page.... Too Old browser message displayed and on > alert bo javascript message displayed of "*TypeError: Cannot call > method 'Init' of undefined*" in common JS file > > In error log:* > > [Sat Mar 28 23:44:11 2015] [error] [;] File does not exist: > /opt/iplOTRS/var/httpd/htdocs/skins/Agent/default/css-cache/CommonCSS_f0d8130800dc2d7b6a226b692b4a8776.css, > referer: > https://support.innovative-pk.com/otrs/index.pl?Action=AgentTicketSearch;Subaction=Search;Profile=last-search;SortBy=Age;OrderBy=Down;TakeLastSearch=1;StartHit=1;TicketID=161936 > [Sat Mar 28 23:44:13 2015] [error] [;] File does not exist: > /opt/iplOTRS/var/httpd/htdocs/js/js-cache/CommonJS_26da628935b53a24253a5f2450c56db2.js, > referer: > https://support.innovative-pk.com/otrs/index.pl?Action=AgentTicketSearch;Subaction=Search;Profile=last-search;SortBy=Age;OrderBy=Down;TakeLastSearch=1;StartHit=1;TicketID=161936 > [Sat Mar 28 23:44:22 2015] [error] [;] File does not exist: > /opt/iplOTRS/var/httpd/htdocs/js/js-cache/CommonJS_26da628935b53a24253a5f2450c56db2.js, > referer: https://support.innovative-pk.com/otrs/index.pl > >
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