My otrs application run on single node fine, but when run otrs
application on nodes two nodes for load balancing, after that i am
getting this exception on login page. I try to execute script of
deletecache, loadcache and rebuild config but error is still persist...
Ali
On 4/8/2015 12:34 PM, Renee B wrote:
Did you upgrade your OTRS or is it the initial installation?
On 08.04.2015 07:57, Ali Umair wrote:
Hi,
- Browser *(Client Browser firfox and chrome)*
- OS *(Client browser linx and OTRS running on Linux)*
- OTRS Version *(3.0.6)*
- What Host (Linux, Win) *Host is linux*
- Webserver *(Apache)*
- Is anything in the logs (apache / nginx error log) and OTRS Log that
maybe related to you action
- when does the error occur?
*
When i hit on Login page.... Too Old browser message displayed and on
alert bo javascript message displayed of "*TypeError: Cannot call
method 'Init' of undefined*" in common JS file
In error log:*
[Sat Mar 28 23:44:11 2015] [error] [;] File does not exist:
/opt/iplOTRS/var/httpd/htdocs/skins/Agent/default/css-cache/CommonCSS_f0d8130800dc2d7b6a226b692b4a8776.css,
referer:
https://support.innovative-pk.com/otrs/index.pl?Action=AgentTicketSearch;Subaction=Search;Profile=last-search;SortBy=Age;OrderBy=Down;TakeLastSearch=1;StartHit=1;TicketID=161936
[Sat Mar 28 23:44:13 2015] [error] [;] File does not exist:
/opt/iplOTRS/var/httpd/htdocs/js/js-cache/CommonJS_26da628935b53a24253a5f2450c56db2.js,
referer:
https://support.innovative-pk.com/otrs/index.pl?Action=AgentTicketSearch;Subaction=Search;Profile=last-search;SortBy=Age;OrderBy=Down;TakeLastSearch=1;StartHit=1;TicketID=161936
[Sat Mar 28 23:44:22 2015] [error] [;] File does not exist:
/opt/iplOTRS/var/httpd/htdocs/js/js-cache/CommonJS_26da628935b53a24253a5f2450c56db2.js,
referer: https://support.innovative-pk.com/otrs/index.pl
--
--
*Best Regards*
*Ali Umair *
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