-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of George
Duggan
Sent: Monday, August 21, 2000 1:55 PM
To: ecs
Cc: osrs; [EMAIL PROTECTED]
Subject: Re: Pricing and domain delete feature
ecs wrote:
> As to the domain delete feature, I see that as more of a
> headache than a feature...........
>
> I prefer the current policy, where I can tell the client
up
> front, no refunds, and point to that when they request
their
> money back.
>
> Just my opinion.
>
George wrote:
>And my opinion as well. We're talking about a $10
commodity. For
>OpenSRS to waste time on handling $10 returns is foolish.
For us to
>waste our time on such a thing is doubly foolish. Let's
just continue
>to tell our customers up front "No refunds." and focus on
more
>productive things.
George,
More productive things,
Such as getting the RSPs the same level of control over a
domain name that Network Solutions gives the tech contact,
and getting a sensible charge back policy that states in
writing that the domain name will be returned to the RSP who
paid for it in case of charge back or other means of
nonpayment by the RSP's client. :D
Ed
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