Dispute resolution policy question

[Toxik - Fabian Rodriguez]

Hello,

One of our customers has registered 3 domain names (in french, portugese and
spanish), only to find out that their organisation name in english has been
registered by someone that is not using it, presumably "squatting".

Has anyone gone through UDRP
(http://www.icann.org/udrp/udrp-policy-24oct99.htm) to recover a domain name
? How long can our customer expect to wait before recovering their domain
name ? What would be the costs involved ?

Thanks for any information on this,

Fabian Rodriguez - Associate Director, Outsourcing and Business development
Toxik Technologies Inc. - www.Toxik.com - (514)528-6945 x1