Hello,
A couple of possible explanations, and one overarching reason that they
don't really matter.
Explanation 1) If you are using the username, password and domain from an
EXISTING OpenSRS profile, then you should use the Preveious Domain, Username
and Password fields in the RWI order form to recall the information you'd
like (I just tested this in LIVE before sending this email). Don't use the
'Existing .CA Name Section'; again, that feature was intended to pull
information from CDNNET to facilitate 'pre-registrations'.
Explanation 2) You can only use the 'Existing .ca Domain' feature if the
name you are recalling information from existed in the old CDNNET database,
and has NOT been succesfully pre-registered with CIRA. Once
pre-registrations are over, we're going to remove this feature (as it simply
is no longer useful)
3) OverArching Reason which render 1/2 largley irrelvent:
AFTER you submit the domain registration order, your client/registrant will
receive an email asking whether they want to proceed with the Registration
as a new registrant (in which case any information included in the order
will be used) or to use an existing CIRA registrant profile, in which case
they enter the existing .ca name at that point.
I hope this clear things up; again, this will all be much less complicated
once pre-regsitrations are gone!
Thanks,
Ken
> -----Original Message-----
> From: John Keegan [mailto:[EMAIL PROTECTED]]
> Sent: January 19, 2001 9:38 AM
> To: [EMAIL PROTECTED]
> Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED]
> Subject: Re: .CA Owners registering with an existing username: not
> working?
>
>
> > I have a client who is attempting to register a second domain using
> > their domain info from their previous .CA domain.
> >
> > They encounter the error:
> > Failed attempt: Your are using wrong interface to get all
> domain info for
> > domain [doubleudot.ca]
>
> I am seeing this too, and I do not understand Ken Joy's explanation of the
> problem.
>
> Clients with existing .ca domains attempt to register another .ca domain.
> They choose in the setup_profile "I have registered a domain",
> enter it, and
> enter their username and password, click submit...
>
> A grammatically incorrect error appears:
>
> > Your are using wrong interface to get all domain info for domain
>
> This should have nothing to do with CIRA. The information for the previous
> domain name is contained in the registrants profile at OpenSRS...
>
> --
> John Keegan
> [EMAIL PROTECTED]
> http://RackShare.com
>
>
>
