Resent as per below.
>
> Ross,
>
> I have a question that I'd like to post to the list, but I don't want to
do
> it myself, because I'd like to keep the identity of our company anonymous.
> It's a sensitive question, and I don't want to associate our company
> with it.
>
> If you can ask the following type of question, I'd be very interested in
the
> results:
>
> 1. Customer buys .COM domain for 2 year term.
> 2. Two years later, it is about to expire.
> 3. Mailed invoice + email invoice gets sent to customer
> 4. Customer does not pay. Ignores renewal notice in the short term.
> 5. Domain gets deleted
> 6. Some other company registers domain.
> 7. 3 months later, customer realizes he waited too long, and says:
>
> "I never got any mailed invoice. I never received any email either. I
demand
> you give me back my domain, and if you don't, I'm filing a lawsuit"
>
> How can an OpenSRS reseller avoid being sued by a customer who blantantly
> lies about receiving renewal notices?
>
>
