Hi, the anon. poster wrote.
>> How can an OpenSRS reseller avoid being sued by a customer who blantantly >> lies about receiving renewal notices? How can you be sure they are lying? Isn't it possible that for whatever reason, they may have not received their notices? Swerve > From: "Ross Wm. Rader" <[EMAIL PROTECTED]> > Date: Tue, 15 Jan 2002 08:18:21 -0500 > To: <[EMAIL PROTECTED]> > Subject: Fw: Posting anonymously to the list > > Resent as per below. > >> >> Ross, >> >> I have a question that I'd like to post to the list, but I don't want to > do >> it myself, because I'd like to keep the identity of our company anonymous. >> It's a sensitive question, and I don't want to associate our company >> with it. >> >> If you can ask the following type of question, I'd be very interested in > the >> results: >> >> 1. Customer buys .COM domain for 2 year term. >> 2. Two years later, it is about to expire. >> 3. Mailed invoice + email invoice gets sent to customer >> 4. Customer does not pay. Ignores renewal notice in the short term. >> 5. Domain gets deleted >> 6. Some other company registers domain. >> 7. 3 months later, customer realizes he waited too long, and says: >> >> "I never got any mailed invoice. I never received any email either. I > demand >> you give me back my domain, and if you don't, I'm filing a lawsuit" >> >> How can an OpenSRS reseller avoid being sued by a customer who blantantly >> lies about receiving renewal notices? >> >> > >
