Don't like forms either. Send some of my messages from my Palm device offline. Also, I have sent attachments to support. How would these be handled?
Don't like IP method either. Do my work from all over. I could do key for identification. > Well, that's been suggested before; I myself *hate* form based emails > on websites, and will often not work with a company that only offers > that form of 'contact us'; what do others out there think of the idea? > > Ken > >> -----Original Message----- >> From: [EMAIL PROTECTED] >> [mailto:[EMAIL PROTECTED]]On Behalf Of Toxik - Fabian >> Rodriguez >> Sent: Tuesday, April 16, 2002 8:55 AM >> To: [EMAIL PROTECTED] >> Subject: RE: Force support via reseller interface - was: >> [EMAIL PROTECTED] >> >> >> >> Why accept support requests by direct email *at all* ? >> >> Force support emails to be sent by a form in the reseller interface.. >> Have the current adress be an autoresponder saying it's for resellers >> only and they should go to the reseller interface for support. >> >> Fabi�n Rodr�guez - Toxik Technologies, Inc. >> www.toxik.com � (514) 528-6945 @221 >> OpenPGP: 0x5AF2A4D5 -- Cyberlogic 4545, rue St-Denis, Montreal (Quebec) H2J 2L4 Tel: (514) 844-9946 Fax: (514) 844-9799 e-Mail: [EMAIL PROTECTED] Web: http://www.cyberlogic.ca
